1.1 All individuals using the training room are expected to conduct themselves in a professional, respectful and appropriate manner at all times. We reserve the right to require any individual whose behaviour is deemed unacceptable to leave the premises. In such circumstances, the full room hire charge will remain payable.

1.2 Any cancellation must be notified in writing no less than three working days prior to the scheduled hire date. Cancellations received after this period will incur the full room hire charge.

1.3 Failure to attend a confirmed room booking will be treated as a non-attendance, and the full room hire charge will apply.

1.4 Lunch is not included as part of the room hire. Refreshments may be available upon request and may be subject to an additional charge.

1.5 Room bookings are only confirmed once written confirmation has been issued. Individuals arriving without a confirmed booking may be unable to access the room and may still be liable for the full room hire charge.

1.6 Where a booking is shortened or abandoned due to personal circumstances, work commitments, or any other reason outside of our control, the full room hire charge will remain payable.

1.7 All room users must comply with applicable health and safety requirements, equality and anti-discrimination legislation, and data protection and confidentiality obligations while using the facilities.

1.8 The hirer is responsible for ensuring that all equipment provided within the room is used safely, appropriately, and only for its intended purpose. The hirer may be held liable for any loss, damage, or misuse of equipment occurring during the hire period and must report any faults or damage immediately.