Courses

Scroll down to browse our range of courses, delivered via classroom, virtual and e-learning.

Search for a course or keyword

Confidence, Assertiveness and Resilience

What the course covers
  • Develop some skill in being assertive
  • Enable practice in a safe environment
  • Boost your confidence
  • Enable the sharing your skills so as to benefit others
  • Help learn to develop your resilience
Duration
  • Virtual Classroom: 2 hours 30 minutes
Price
  • Virtual Classroom: £75 per delegate

Data Protection & Information Governance

What the course covers
  • Understanding of confidentiality and data protection
  • Awareness of the process on freedom of information
  • Understanding of the General Data Protection Regulation
  • Awareness of the ‘Caldicott Principles’ for sharing information
  • The ability to record and store information safely
  • Understanding of good practice for electronic records
Duration
  • e-Learning: 2 hours (estimated)
Price
  • e-Learning: £20 per delegate

Fire Safety Awareness

What the course covers
  • Examine the science of fire
  • Outline relevant legislation
  • Develop awareness of the fire risk assessment
  • Outline fire safety preparations: emergency procedure, means of escape, personal emergency evacuation plans, and fire drills
  • Associate which fire extinguisher to use on different types of fire
  • Identify fire checks at the service
  • Describe what to do if you discover a fire
  • Recognise procedures for a fire drill
Duration
  • e-Learning: 1 hour 30 minutes (estimated)
Price
  • e-Learning: £20 per delegate

First Aid & Basic Life Support

What the course covers
  • The role and responsibilities of a first aider
  • How to perform cardiopulmonary resuscitation
  • How to apply and use an Automated External Defibrillator
  • How to manage a head injury
  • How to place someone in the recovery position
  • How to manage a choking person
  • How to manage a person suffering a seizure
  • How to treat bleeds/wounds and apply a bandage
  • How to treat burns and scalds
  • How to treat a person with a splinter
  • How to treat a casualty for the potential of shock
Duration
  • Classroom: 3 hours 30 minutes
Price
  • Classroom: £100 per delegate

Food Safety (Level 2)

What the course covers
  • The Law
  • Roles and responsibilities
  • Hazard Analysis Critical Control Points (HACCP)
  • Hazards
  • Pathogenic bacteria
  • Controlling bacterial growth
  • Food poisoning/ avoiding food poisoning
  • Handling practices and temperature controls relating to food
  • High risk and low risk foods
  • Cross contamination
  • Common faults in food safety
  • Cleaning and disinfection
  • Storage
  • Consequences of good and poor food safety
Duration
  • Classroom: 6 hours 30 minutes
Price
  • Classroom: £200 per delegate

Health & Safety Awareness

What the course covers
  • Understand their own responsibilities, and the responsibilities of others, relating to health and safety in the workplace
  • Understand procedures for responding to accidents and sudden illness
  • Understand medication and healthcare tasks
  • Understand Risk Assessment
  • Handle hazardous substances
  • Move and assist safely
  • Promote fire safety
  • Work securely
  • Manage stress
Duration
  • e-Learning: 2 hours (estimated)
Price
  • e-Learning: £20 per delegate

Infection Control

What the course covers
  • The roles and responsibilities of staff
  • Legislation and policies guide our approach
  • The systems of prevention and control
  • The impact of infections
  • Risk assessment in relation to infection control
  • The use of Personal Protective Equipment (P.P.E.)
  • The role good personal hygiene plays
Duration
  • e-Learning: 1 hour (estimated)
Price
  • e-Learning: £20 per delegate

Medication Administration

What the course covers
  • Understand the legislative framework, policies and guidance for the use of medication in social-care settings
  • Know about common types of medication and their use
  • Understand roles and responsibilities in the use of medication in social care settings
  • Know how to promote the rights of the individual when managing medication
  • Understand procedures and techniques for the administration of medication
  • Prepare for the administration of medication
  • Administer and monitor individuals’ medication

Practical learning outcomes requiring the demonstration of skill:

  • Be able to receive, store and dispose of medication supplies safely
  • Be able to support use of medication
  • Be able to record and report on use of medication

Please note: after completing this course the learner should be observed by a senior member of their team to ensure they are fully competent in the administration of medication required for their role.

Duration
  • Classroom: 6 hours 30 minutes
  • e-Learning: 2 hours 30 minutes (estimated)
Price
  • Classroom: £200 per delegate
  • e-Learning: £20 per delegate

Mental Capacity Act & Deprivation of Liberty Safeguards (DoLS)

What the course covers
  • Discuss the Mental Capacity Act.
  • Explain what capacity is and how to assess if someone can make decisions about their care.
  • Examine how to make decisions that are in the best interests of someone who can’t decide for themselves.
  • Describe the purpose of the Deprivation of Liberty Safeguards and when restraints, restrictions and limitations can be used to keep individuals safe while respecting their rights.
Duration
  • Classroom: 2 hours 30 minutes. Often a more time and cost-effective way of completing this is to complete it as a follow up to our Safeguarding People at Risk course, which also lasts approximately 2 hours 30 minutes.
  • e-Learning: 2 hours 30 minutes (estimated)
Price
  • Classroom: £100 per delegate
  • e-Learning: £20 per delegate

Moving & Positioning

What the course covers
  • Develop awareness of the key legislation
  • Evaluate how to assess risk and formal risk assessments
  • Maximise your own back care and health
  • Explain principles and techniques of safe moving and handling
  • Demonstrate use of different assistive equipment
  • Outline how to prevent and manage falls
Duration
  • Classroom: 3 hours 30 minutes
  • e-Learning: 1 hour 30 minutes (estimated)
Price
  • Classroom: £100 per delegate
  • e-Learning: £20 per delegate

Oliver McGowan (Tier 2)

What the course covers
  • Understand why autism is described as an invisible condition
  • Reflect on their own values and beliefs
  • Recognise potential differences, strengths and challenges for autistic people
  • Identify potential triggers for anxiety
  • Identify reasonable adjustments and ways to adapt their practice
  • Be familiar with legislation and resources for inclusive enabling service
  • Acknowledge and understand our unconscious biases to avoid diagnostic overshadowing.
  • Acknowledge and understand the learnings from the Learning from Lives and Deaths review (LeDeR), including co-morbidities.
  • Stop the overmedication of people with a learning disability (STOMP) campaign
  • Understand what reasonable adjustments are and how to make them: review the Equality Act 2010.
  • Understand when to use and how to apply The Mental Capacity Act 2005.
  • Understand when to use and how to apply do not attempt cardiovascular resuscitation (DNACPR) UK case law.
  • Improve communication with a person with a learning disability (and their family).
  • Recognise the important role hospital passports and annual health checks play in the care and support of people with a learning disability.
Duration
  • Classroom: 6 hours 30 minutes
Price
  • Classroom: £200 per delegate

Safeguarding Adults and Children

What the course covers
  • Understand the changes in Safeguarding in relation to the Care Act 2014 
  • Safeguarding in relation to the Human Rights Act 1998
  • Why are there new categories of abuse?
  • Why are people vulnerable to abuse? 
  • The values needed to be an affective support worker
  • Duty of candour Whistleblowing
  • Know how to recognise signs of abuse
  • Organisations responsible for safeguarding people at risk
  • Know how to respond to suspected or alleged abuse
  • Understand the national and local context of Safeguarding and protection from abuse
  • The importance of child protection
  • Understand ways to reduce the likelihood of abuse 
  • Know how to recognise and report unsafe practices
  • Staff support through safeguarding incident
Duration
  • Classroom: 3 hours. Often a more time and cost-effective way of completing this is to follow it up with our Mental Capacity Act & Deprivation of Liberty Safeguards (DoLS) course, which also lasts approximately 2 hours 30 minutes.
  • e-Learning: 2 hours 30 minutes (estimated)
Price
  • Classroom: £100 per delegate
  • e-Learning: £20 per delegate

Supporting People with a Learning Disability

What the course covers
  • Be able to describe the nature and characteristics of learning disability
  • To Identify the historical contexts of learning disability
  • To be able to define the legislation and policies that support the human rights and inclusion of individuals with learning disabilities
  • To be able to describe the health concerns and related conditions for with individuals with learning disabilities
  • To recognise how views and attitudes impact on the lives of individuals with learning disabilities and their family carer
  • Understand the basic principles and practice of advocacy, empowerment and active participation in relation to supporting individuals with learning disabilities and their families
  • To Know about STOMP and be able to Identify Hate and Mate crime
  • To be able to promote communication with individuals with learning disabilities
  • Be aware of mental health concerns for individuals with learning disabilities
  • To recognise the effect getting old has on individuals with learning disabilities
Duration
  • Classroom: 3 hours
  • e-Learning: 1 hour 30 minutes (estimated)
Price
  • Classroom: £100 per delegate
  • e-Learning: £20 per delegate

Understanding Mental Health

What the course covers
  • Have an understanding of what mental health is
  • Understand more about the contributing factors of mental ill health
  • Explore the importance of workplace support for mental health
  • Be aware of some of the tools used in recovery planning
Duration
  • e-Learning: 1 hour (estimated)
Price
  • e-Learning: £20 per delegate

Understanding Autism (Level 1)

What the course covers
  • Recognise the main characteristics of autistic spectrum conditions
  • Identify how autistic spectrum conditions can impact on the lives of individuals and those around them
  • Appreciate the communication and sensory needs of individuals with autistic spectrum conditions
  • Understand how to give person centred support of individuals with autistic spectrum conditions
  • Appreciate how the environment can effect autistic Individuals
Duration
  • e-Learning: 2 hours
Price
  • e-Learning: £20 per delegate

Administering Rescue Medication: Buccal Midazolam

What the course covers
  • Understand what Buccal Midazolam is
  • Administer Buccal Midazolam safely
  • Be aware of the complications and precautions you need to take
Duration
  • Classroom: 3 hours
  • Virtual Classroom: 3 hours
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Catheter Care

What the course covers
  • Definitions and methods of catheterisation
  • Differences between supra-pubic and urinary catheterisation
  • Reason for catheterisation – common problems
  • Equipment use
  • Infection Prevention
  • Sepsis
Duration
  • Classroom: 2 hours
  • Virtual Classroom: 2 hours
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Diabetes Management and Glucose Monitoring

What the course covers
  • Identify common causes of diabetes
  • Identify the 2 main types of diabetes
  • Understand the importance of positive management of diabetes & cultural issues
  • Demonstrate understanding of the importance of diet in diabetes
  • Explain common treatments for diabetes
  • Be aware of what to do when a person with diabetes becomes unwell
  • Be aware of additional health issues
  • Understand emergencies in diabetes
  • Be aware why glucose needs to be checked
  • Be aware of the Importance of hygiene
  • Be aware of different blood glucose monitors
  • Understand how to test blood glucose
  • Be aware of what to do with the result of the blood glucose test
Duration
  • Classroom: 4 hours 30 minutes
  • Virtual Classroom: 4 hours 30 minutes
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Dysphagia & Swallowing Support

What the course covers
  • Gain an understanding of Dysphagia
  • Understand the normal swallow
  • Know what happens in a swallow assessment
  • Recognise and be able to use the IDDSI framework
  • Know how to thicken fluids and how to recognise food textures
  • Know safe feeding principles and strategies
Duration
  • Classroom: 3 hours
  • Virtual Classroom: 2 hours
  • e-Learning: 1 hour (estimated)
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate
  • e-Learning: £20 per delegate

Epilepsy Management

What the course covers
  • Define what epilepsy is
  • Define the different categories of seizures
  • Explain stages of a convulsive tonic /clonic seizure
  • Explain management of different seizures
  • Identify treatments of epilepsy
  • Understand how to use a Vagus Nerve Stimulator
  • Understand the importance of risk management and Sudden Unexpected Death in Epilepsy (SUDEP)
Duration
  • Classroom: 3 hours
  • Virtual Classroom: 3 hours
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Managing Incontinence, Constipation and Faecal Impaction

What the course covers
  • Know the body’s waste functions
  • Understand the reasons of incontinence
  • Know the ways of promoting continence
  • Appreciate the problems/issues of incontinence for the service user
  • Understand the various facilities and aid for continence care
  • Understand the impact of faecal impaction
  • Know how to monitor and document concerns as they arise
  • Know how to promote maintenance of a healthy bladder and bowel
  • Sepsis awareness
Duration
  • Classroom: 2 hours
  • Virtual Classroom: 2 hours
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Nutrition and Hydration

What the course covers
  • Describe what constitutes a healthy diet
  • Outline the food groups in our diet
  • Outline digestive problems and preventive measures
  • Explain the uses of relevant medication
  • Explain the importance of hydration
  • Monitor and support systems
  • Describe what it means to eat well with dementia
Duration
  • Classroom: 2 hours 30 minutes
  • Virtual Classroom: 2 hours
  • e-Learning: 45 minutes (estimated)
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate
  • e-Learning: £20 per delegate

An Introduction to Percutaneous Endoscopic Gastrostomy Care

What the course covers
  • Describe the different types of feeding tubes
  • Define how to care for individuals’ personal hygiene
  • Identify the possible complications
  • Explain how to administer feeds and flushes safetly
  • Identify the implications of administering medication through a gastrostomy
Duration
  • Virtual Classroom: 2 hours
Price
  • Virtual Classroom: £75 per delegate

Personal Care Needs

What the course covers
  • Differentiate between a person-centred and task centred approach to personal care
  • Identify methods used to encourage independence in personal care
  • Apply knowledge of personal hygiene to prevent and minimise the risk of infections
  • Describe in practice, how you can work with the person while valuing their emotions and personal preferences
  • Recognise and promote the importance of dignity and privacy when assisting with personal care
Duration
  • Classroom: 3 hours
  • Virtual Classroom: 3 hours
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Pressure Area Care and Maintaining Healthy Skin

What the course covers
  • Understanding what constitutes a pressure injury
  • Your duty of care
  • Knowledge of common causes of pressure injury
  • Risk assessment tools
  • Implications of pressure injuries
  • Impact of pressure injuries on service users
  • aSKINNg- NHS intuitive
Duration
  • Virtual Classroom: 2 hours
  • e-Learning: 30 minutes
Price
  • Virtual Classroom: £75 per delegate
  • e-Learning: £20 per delegate

Managing Incontinence, Constipation and Faecal Impaction

What the course covers
  • Know the body’s waste functions
  • Understand the reasons of incontinence
  • Know the ways of promoting continence
  • Appreciate the problems/issues of incontinence for the service user
  • Understand the various facilities and aid for continence care
  • Understand the impact of faecal impaction
  • Know how to monitor and document concerns as they arise
  • Know how to promote maintenance of a healthy bladder and bowel
  • Sepsis awareness
Duration
  • Classroom: 2 hours 30 minutes
  • Virtual Classroom: 2 hours
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Prevention and Management of Falls

What the course covers
  • Awareness of risks and prevention strategies
  • Understanding the processes for the effective assessment and recognition of those at risk of falling
  • Awareness of safety and well-being of the people we support and our employees
  • Compliance with current legislation and reporting requirements
Duration
  • Classroom: 3 hours
  • Virtual Classroom: 2 hours
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Stoma Care

What the course covers
  • Knowledge of what a stoma is
  • Different types of stomas
  • Hygiene management of a stoma
  • Different products and equipment used in stoma care
  • The physical, psychological and social effects of having a stoma
Duration
  • Classroom: 2 hours 30 minutes
  • Virtual Classroom: 2 hours
  • e-Learning: 30 minutes (estimated)
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate
  • e-Learning: £20 per delegate

Stroke – Cerebrovascular Accident (CVA) and Transient Ischaemic Attack (TIA)

What the course covers
  • Improve awareness of strokes
  • Know how to recognise signs of a stroke
  • Know how to act if an individual is having a stroke
  • Demonstrate an awareness that stroke is a medical emergency
  • Outline the risk factors involved in stroke and how to modify them
Duration
  • Virtual Classroom: 2 hours
  • e-Learning: 30 minutes (estimated)
Price
  • Virtual Classroom: £75 per delegate
  • e-Learning: £20 per delegate

Oral Health Care including Mucosa and Dentures

What the course covers
  • Understand the importance of oral health and potential effects on general health, wellbeing and dignity
  • Understand the impact of untreated dental pain or mouth infection on behaviour
  • Know how and when to reassess oral health
  • Know how to deliver daily mouth care
  • Know how to and when to report any oral health concerns
  • Understand the importance of denture markings and how to arrange these
Duration
  • Virtual Classroom: 2 hours
  • e-Learning: 30 minutes (estimated)
Price
  • Virtual Classroom: £75 per delegate
  • e-Learning: £20 per delegate

Acquired Brain Injury

What the course covers
  • Define Acquired Brain Injury
  • Identify areas of the brain affected by brain injury
  • Consider effects of ABI on the brain
  • Consider effects of ABI on the person
  • Identify support needed following ABI and potential barriers
  • Recognise professionals involved (and their role)
Duration
  • e-Learning: 15 minutes (estimated)
Price
  • e-Learning: £20 per delegate

Affective Disorders

What the course covers
  • Explain the different Affective Disorders, including: Anxiety, Bi-Polar, Depression, Panic attacks, OCD, Phobias, PTSD & S.A.D.
  • Discuss different causes of these disorders including psychological and physical abuse
  • Recognise the signs and symptoms of these disorders, including self-neglect
  • Assess how to support an individual with affective disorders
  • Consider the different treatment options available for people with affective disorders, including support from mental health teams and psychiatrists
Duration
  • Classroom: 3 hours
  • Virtual Classroom: 2 hours 30 minutes
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Basic Principles of De-Escalation

What the course covers
  • dentify issues of conflict
  • Understand where anger comes from
  • Recognise why anger becomes aggression
  • Define the signs and signals anger
  • Develop awareness of the Aggressive incident model
  • Identify how adrenaline affects us (psychologically and physically)
  • Discuss the emotional arousal cycle
  • Define proactive measures relating to possible conflict
  • Outline the principles of de-escalation
  • Identify the need for debriefing
Duration
  • Classroom: 3 hours
  • Virtual Classroom: 2 hours 30 minutes
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Hoarding Disorder: Trauma Informed Care

What the course covers
  • Be aware of myths around hoarding
  • Know the history of hoarding
  • Recognise signs of hoarding
  • Understand why a person may hoard
  • Understand Health and Safety and the legislation around this
  • Be aware of practical interventions – dos and don’ts
Duration
  • Classroom: 3 hours
  • Virtual Classroom: 2 hours 30 minutes
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Mental Health First Aid (Accredited by MHFA England)

What the course covers
  • An in-depth understanding of mental health and the factors that can affect wellbeing
  • Practical skills to spot the triggers and signs of mental health issues
  • Confidence to step in, reassure and support a person in distress
  • Enhanced interpersonal skills such as non-judgemental listening
  • Knowledge to help someone recover their health by guiding them to further support – whether that’s self-help resources, through their employer, the NHS, or a mix.
Duration
  • Classroom: 2 full days, 12 hours
  • Virtual Classroom: 4 half day sessions
Price
  • Classroom: £400 per delegate
  • Virtual Classroom: £400 per delegate

Monitoring the Side Effects of Clozapine

What the course covers
  • What Clozapine is, why and when is it used
  • The side effects and health dangers associated with use
  • How is Clozapine use monitored and what role do you play in this
  • The actions that you need to take in certain situations
  • What can help with the side effects
Duration
  • Virtual Classroom: 1 hour
Price
  • Virtual Classroom: £30 per delegate

Obsessive Compulsive Disorder (OCD)

What the course covers
  • Be able to define OCD
  • Show understanding of the difference between obsessions and compulsions
  • Identify the criteria for diagnosis
  • Understand how to support someone with OCD
Duration
  • Classroom: 3 hours
  • Virtual Classroom: 2 hours 30 minutes
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Schizophrenia and Psychosis: Trauma Informed Care

What the course covers
  • Recognise signs of psychosis
  • Identify early interventions for a first episode of psychosis
  • Identify the referral process for people with an acute episode of psychosis or schizophrenia
  • Explain how to Promote recovery and long-term care
  • Identify how to recognise and prevent physical health problems in people with psychosis
  • Discuss the alternative view to schizophrenia and psychosis
Duration
  • Classroom: 3 hours
  • Virtual Classroom: 2 hours 30 minutes
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Self Harm & Suicide: Trauma Informed Care

What the course covers
  • Increase knowledge and confidence when supporting people who self-harm and/or present as suicidal
  • Reflect on experiences of supporting people who self-harm and/or present as suicidal
  • Learn ways to respond to people who self-harm and/or present as suicidal
  • What is dual diagnosis?
  • Learn the causes and function of self-harm
Duration
  • Virtual Classroom: 2 hours 30 minutes
Price
  • Virtual Classroom: £75 per delegate

Supporting People with a Personality Disorder

What the course covers
  • Demonstrate understanding of what a personality disorder is
  • Understand the potential causes of personality disorder
  • Have a greater understanding of the stigma associated with personality disorders
  • Know how to support individuals with personality disorder in a positive way
  • Discuss the various treatment options available for personality disorder
Duration
  • Classroom: 3 hours
  • Virtual Classroom: 2 hours 30 minutes
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Working with Substance Misuse

What the course covers
  • Increase understanding of attitudes towards alcohol and substance use
  • Recognise signs and symptoms of substance use
  • Increase awareness of substance names and paraphernalia
  • Be aware of classifications for substances
  • Develop awareness of how to support people who are experiencing substance misuse
  • Discuss actions to take in emergency situations
Duration
  • Classroom: 3 hours
  • Virtual Classroom: 2 hours 30 minutes
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Learning Disabilities

What the course covers: Develop knowledge of the nature and characteristics of individuals with learning…

Understanding Autism (Level 2)

What the course covers
  • Increase understanding of attitudes towards alcohol and substance use
  • Recognise signs and symptoms of substance use
  • Increase awareness of substance names and paraphernalia
  • Be aware of classifications for substances
  • Develop awareness of how to support people who are experiencing substance misuse
  • Discuss actions to take in emergency situations
How this course can be completed

Classroom
This course can be completed as a half-day course in a classroom environment, which lasts approximately 3 learning hours.

Virtual Classroom
This course can be completed as a virtual classroom that lasts approximately 2.5 learning hours.

Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Mental Health & Dual Diagnosis

What the course covers: Meaning of the term ‘Dual Diagnosis’; Definition of various mental health…

End of Life and Expected Death

What the course covers
  • Introduction to End of Life care and corporate policy
  • Identifying staff skills and competencies
  • Knowledge of advanced planning and End of Life care
  • Coordinating and multi-agency working
  • Procedure following an expected death
  • Helpful resources
How this course can be completed
  • Classroom
    This course can be completed as a half-day course in a classroom environment, which lasts approximately 3 learning hours.
  • Virtual Classroom: This course can be completed as a virtual classroom that lasts approximately 3 hours.
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Working with Older People Sensory Regulation

What the course covers: To implement the principles of…

Acquired Brain Injury

What the course covers
  • Define Acquired Brain Injury
  • Identify areas of the brain affected by brain injury
  • Consider effects of ABI on the brain
  • Consider effects of ABI on the person
  • Identify support needed following ABI and potential barriers
  • Recognise professionals involved (and their role)
Duration
  • e-Learning: 15 minutes (estimated)
Price
  • e-Learning: £20.00 per delegate

Data Protection & Information Governance

What the course covers
  • Understanding of confidentiality and data protection
  • Awareness of the process on freedom of information
  • Understanding of the General Data Protection Regulation
  • Awareness of the ‘Caldicott Principles’ for sharing information
  • The ability to record and store information safely
  • Understanding of good practice for electronic records
Duration
  • e-Learning: 2 hours
Price
  • e-Learning: £20.00 per delegate

Introduction to Diabetes

What the course covers
  • Have an awareness of diabetes
  • Be aware of the 2 main types of diabetes
  • Understand what causes diabetes
  • Identify signs and symptoms of diabetes
  • Have an understanding of commonly used terms in diabetes
Duration
  • e-Learning: 30 minutes (estimated)
Price
  • e-Learning: £20.00 per delegate

Introduction to Epilepsy

What the course covers
  • Define what epilepsy is
  • Understand the myths and facts of epilepsy
  • Discuss classifications of epilepsy
  • Explain seizure types
  • Understand seizure types
  • Define Status Epilepticus
Duration
  • e-Learning: 1 hour 40 minutes (estimated)
Price
  • e-Learning: £20.00 per delegate

Dyspraxia Awareness

What the course covers
  • Insight and knowledge of Dyspraxia
  • How Dyspraxia co-exists with other conditions
  • How to better support a service user with Dyspraxia
Duration
  • e-Learning: 45 minutes (estimated)
Price
  • e-Learning: £20.00 per delegate

Electrical Safety

What the course covers
  • Discuss the importance of the Health and Safety at Work Act 1974
  • Explain the Management of Health and Safety at Work Regulations Act 1992
  • Review the Provision and Use of Work Equipment Regulations 1992
  • Outline the Electricity at Work Regulations 1989
  • Revise electrical safety responsibilities
Duration
  • e-Learning: 45 minutes (estimated)
Price
  • e-Learning: £20.00 per delegate

Equality, Diversity and Human Rights

What the course covers
  • Understanding of the principles of Equality, Diversity and Human Rights
  • Awareness of relevant legislation, organisational policies and processes
  • Promote a proactive inclusive approach to equality, diversity and human rights
  • Understanding the benefits of an effective approach to equality, diversity and human rights
  • Understanding the importance of valuing people as individuals and treating everyone with dignity, courtesy and respect
  • Know what to do if there are concerns about equality and diversity practices
Duration
  • e-Learning 1 hour 30 minutes (estimated)
Price
  • e-Learning: £20.00 per delegate

Fire Safety Awareness

What the course covers
  • Examine the science of fire
  • Outline relevant legislation
  • Develop awareness of the fire risk assessment
  • Outline fire safety preparations: emergency procedure, means of escape, personal emergency evacuation plans, and fire drills
  • Associate which fire extinguisher to use on different types of fire
  • Identify fire checks at the service
  • Describe what to do if you discover a fire
  • Recognise procedures for a fire drill
Duration
  • e-Learning: 1 hour (estimated)
Price
  • e-Learning: £20.00 per delegate

Food Safety

What the course covers
  • Describe how individuals can take personal responsibility for food safety
  • Clarify the importance of keeping him/herself clean and hygienic
  • Determine the importance of keeping the work areas clean and hygienic
  • State the importance of keeping food safe
Duration
  • e-Learning: 1 hour (estimated)
Price
  • e-Learning: £20.00 per delegate

Health & Safety Awareness

What the course covers
  • Understand their own responsibilities, and the responsibilities of others, relating to health and safety in the workplace
  • Understand procedures for responding to accidents and sudden illness
  • Understand medication and healthcare tasks
  • Understand Risk Assessment
  • Handle hazardous substances
  • Move and assist safely
  • Promote fire safety
  • Work securely
  • Manage stress
Duration
  • e-Learning: 2 hours (estimated)
Price
  • e-Learning: £20.00 per delegate

Health Action Planning

What the course covers
  • Outline how we can support people with their action plan
  • Define what you should do as a facilitator
  • Outline how the HAP contributes to Creative Support’s integrated support plan
  • Define how this relates to positive risk taking
  • Understand PAMMS and how it works with HAP
Duration
  • 30 minutes (estimated)
Price
  • e-Learning: £20.00 per delegate

Infection Control

What the course covers
  • The roles and responsibilities of staff
  • Legislation and policies guide our approach
  • The systems of prevention and control
  • The impact of infections
  • Risk assessment in relation to infection control
  • The use of Personal Protective Equipment (P.P.E.)
  • The role good personal hygiene plays
Duration
  • e-Learning : 1 hour
Price
  • e-Learning: £20.00 per delegate

Legionella Awareness

What the course covers
  • Outline what legionella is and how it can be harmful
  • Identify how legionnaire’s disease can be caught
  • Describe how to maintain healthy water systems in service
  • State how to prevent the spread of legionella
  • Define the process of risk assessment for legionella
Duration
  • e-Learning: 45 minutes (estimated)
Price
  • e-Learning: £20.00 per delegate

LGBTQ+ Awareness

What the course covers
  • Identify what LGBTQ+ means and the history of the LGBTQ+ movement
  • Identify the benefits of having an inclusive workforce
  • Consider issues for LGBTQ+ staff
  • Learn about challenging inappropriate language
  • The history of LGBTQ+ rights
  • The impact of bullying and misinformation
  • Managing prejudice
  • Stigma and stereotyping
  • Equality law
  • Homophobia and transphobia
  • Sexuality, gender and gender dysphoria
  • Equality Act 2010
  • Gender Recognition Act 2004
Duration
  • e-Learning: 30 minutes (estimated)
Price
  • e-Learning: £20.00 per delegate

Living Well with Dementia

What the course covers
  • National strategy for dementia support: ‘Living Well with Dementia’
  • The aims of the strategy
  • Common core principles for supporting people with dementia
  • Definition of dementia
  • Dementia statistics
  • Memory assessment services
  • Individual strategy
  • VIPS – value, individual, perspective, social environment
  • How to put in place a strategy for each area
  • Key message
  • Traffic light system
  • Risk management – environment, service user and support worker
  • Elements of cognitive decline
  • Medical model – treatments and support
  • Social model – treatments and support
  • Managing challenging behaviour
Duration
  • e-Learning: 2 hours (estimated)
Price
  • e-Learning: £20.00 per delegate

Medication Administration

What the course covers
  • Understand the legislative framework, policies and guidance for the use of medication in social-care settings
  • Know about common types of medication and their use
  • Understand roles and responsibilities in the use of medication in social care settings
  • Know how to promote the rights of the individual when managing medication
  • Understand procedures and techniques for the administration of medication
  • Prepare for the administration of medication
  • Administer and monitor individuals’ medication

Practical learning outcomes requiring the demonstration of skill:

  • Be able to receive, store and dispose of medication supplies safely
  • Be able to support use of medication
  • Be able to record and report on use of medication

Please note: after completing this course the learner should be observed by a senior member of their team to ensure they are fully competent in the administration of medication required for their role.

Duration
  • e-Learning: 2 hours (estimated)
Price
  • e-Learning: £20.00 per delegate

Mental Capacity Act & Deprivation of Liberty Safeguards (DoLS)

What the course covers
  • Discuss the Mental Capacity Act.
  • Explain what capacity is and how to assess if someone can make decisions about their care.
  • Examine how to make decisions that are in the best interests of someone who can’t decide for themselves.
  • Describe the purpose of the Deprivation of Liberty Safeguards and when restraints, restrictions and limitations can be used to keep individuals safe while respecting their rights.
Duration
  • e-Learning: 2 hours 30 minutes (estimated)
Price
  • e-Learning: £20.00 per delegate

Moving & Positioning

What the course covers
  • Develop awareness of the key legislation
  • Evaluate how to assess risk and formal risk assessments
  • Maximise your own back care and health
  • Explain principles and techniques of safe moving and handling
  • Demonstrate use of different assistive equipment
  • Outline how to prevent and manage falls
Duration
  • Classroom: 3 hours 30 minutes
  • e-Learning: 1 hours 30 minutes (estimated)
Price
  • Classroom: £100.00 per delegate
  • e-Learning: £20.00 per delegate

Neurodiversity in the Workplace

What the course covers
  • Establish and understand the positive traits of neurodiverse colleagues within the workplace
  • Raise awareness of how autism, attention deficit hyperactivity disorder (ADHD), dyslexia and dyspraxia can affect individuals
  • Establish and improve understanding of neurodiversity and its role in the workplace
Duration
  • Classroom: 2 hours
  • e-Learning: 1 hour (estimated)
Price
  • e-Learning: £20.00 per delegate

Nutrition and Hydration

What the course covers
  • Describe what constitutes a healthy diet
  • Outline the food groups in our diet
  • Outline digestive problems and preventive measures
  • Explain the uses of relevant medication
  • Explain the importance of hydration
  • Monitor and support systems
  • Describe what it means to eat well with dementia
Duration
  • Classroom: 2 hours 30 minutes
  • Virtual Classroom: 2 hours
  • e-Learning: 1 hour (estimated)
Price
  • Classroom: £100.00 per delegate
  • Virtual Classroom: £75.00 per delegate
  • e-Learning: £20.00 per delegate

Oral Health including Mucosa and Dentures

What the course covers
  • Understand the importance of oral health and potential effects on general health, wellbeing and dignity
  • Understand the impact of untreated dental pain or mouth infection on behaviour
  • Know how and when to reassess oral health
  • Know how to deliver daily mouth care
  • Know how to and when to report any oral health concerns
  • Understand the importance of denture markings and how to arrange these
Duration
  • Virtual Classroom: 2 hours
  • e-Learning: 1 hour (estimated)
Price
  • Virtual Classroom: £75.00 per delegate
  • e-Learning: £20.00 per delegate

Person Centred Care and Approaches

What the course covers
  • Understand person-centred values
  • Understand the importance of working in a person-centred way
  • Outline ways of promoting dignity in care
  • Outline ways of identifying environmental discomfort and distress and make changes to address these factors
  • Make others aware of any actions they may be undertaking that are causing discomfort or distress to individuals
  • Define ways of supporting individuals to minimise pain or discomfort
  • Outline ways of supporting individuals to maintain their identity and self-esteem
Duration
  • e-Learning: 1 hour (estimated)
Price
  • e-Learning: £20.00 per delegate

Safeguarding Adults and Children

What the course covers
  • Understand the changes in Safeguarding in relation to the Care Act 2014 
  • Safeguarding in relation to the Human Rights Act 1998
  • Why are there new categories of abuse?
  • Why are people vulnerable to abuse? 
  • The values needed to be an affective support worker
  • Duty of candour Whistleblowing
  • Know how to recognise signs of abuse
  • Organisations responsible for safeguarding people at risk
  • Know how to respond to suspected or alleged abuse
  • Understand the national and local context of Safeguarding and protection from abuse
  • The importance of child protection
  • Understand ways to reduce the likelihood of abuse 
  • Know how to recognise and report unsafe practices
  • Staff support through safeguarding incident
Duration
  • Classroom: 3 hours. Often a more time and cost-effective way of completing this is to follow it up with our Mental Capacity Act & Deprivation of Liberty Safeguards (DoLS) course, which also lasts approximately 2 hours 30 minutes.
  • e-Learning: 2 hours 30 minutes (estimated)
Price
  • Classroom: £100 per delegate
  • e-Learning: £20 per delegate

Staying Safe and Healthy in the Office Environment

What the course covers
  • Develop awareness of the key legislation
  • Maximise your own back care and health – The spine
  • Prepare for office based working
  • Outline awareness of the policy
  • Analyse the importance of ergonomics
  • Consider how to protect yourself
  • Apply exercises at your desk
  • Evaluate how to assess risk and formal risk assessments (formal and not)
  • Ascertain how to move objects safely
Duration
  • e-Learning: 1 hours (estimated)
Price
  • e-Learning: £20 per delegate

Recruiting & Engaging Volunteers

What the course covers: Definition of manual handling, Legislation, policies and procedures, Manual Handling…

Safeguarding People at Risk

What the course covers: What is autism, Areas of development affected by autism, Autism statistics…

Supporting People with a Learning Disability

What the course covers: Outline the systems which protect adults, Understand and recognise the…

Understanding Mental Health

What the course covers: Definition of manual handling, Legislation, policies and procedures, Manual Handling…

Writing Daily Care Notes

What the course covers: What is autism, Areas of development affected by autism, Autism statistics…

Anti-Racism for Senior Staff

What the course covers
  • Awareness of what racism & discriminatory practice might look like in your service/staff team
  • Awareness of cultural and racial experiences that staff you manage may face
  • Awareness of the expectation of managers to challenge racism and establish antiracist culture
  • Confidence and strategies to lead an open culture, support your staff and effectively manage any issues
  • Understand their influence intentionally or unintentionally on staff experience and confidence to speak out
  • Permission to challenge
Duration
  • e-Learning: 2 hours
  • Virtual Classroom: 1 hour (estimated)
Price
  • e-Learning: £20.00 per delegate

Assessment of Need – Day 1

What the course covers
  • Recognise  the importance of service specification
  • Discuss the referral and allocation policy
  • Understand the journey from referral to outcome
  • Identify types of assessment needed
  • Outline the implications of a poor assessment
  • How to gather information for the assessment
  • Conduct a thorough assessment
  • How to formulate the assessment
Duration
  • Classroom: This course can be completed as a full-day course in a classroom environment, which lasts approximately  09:30am – 17:00pm learning hours.
Price
  • e-Learning: £20.00 per delegate

Assessment of Need – Day 2, Positive Risk Taking

What the course covers
  • Demonstrate understanding of  the importance of positive risk assessment. & management
  • Define the FREDA principles
  • Be able to carry a risk assessment and devise positive guidelines
  • Define levels of risk
  • Demonstrate how to contribute to the support of individuals to manage identified risks
  • To be able to contribute to the planning of support
  • Be able to monitor a support plan
  • Be able to encourage active participation
  • Demonstrate how to support peoples right to make choices
Duration
  • Classroom: This course can be completed as a full-day course in a classroom environment, which lasts approximately  09:30am – 17:00pm learning hours.
Price
  • e-Learning: £20.00 per delegate

Being prepared for CQC inspection

What the course covers
  • Why assessment is important
  • CQC standards and legislation
  • CQC Single Assessment Framework
  • CQC monitoring and assessment process, including ratings
  • Involving others in the assessment process
  • The importance of quality assurance
  • Evidencing that you meet CQC standards
  • Latest insight into CQC priorities
Duration
  • e-Learning:
Price
  • e-Learning: £20.00 per delegate

Creative Business Leaders

What the course covers
Duration
  • Classroom: This course can be completed as a half-day course in a classroom environment, which lasts approximately 2 learning hours.
  • Virtual Classroom: This course can be completed as a virtual classroom that lasts approximately 2 learning hours.
  • e-Learning: we estimate the e-learning course should take no longer than 2 hours to complete.
Price
  • E-Learning: £20.00 per delegate

Delivering Outstanding Care

What the course covers
  • What does outstanding care look like
  • Identifying gaps between good and outstanding care
  • Involving others in delivering outstanding care
  • Evidencing that you are delivering outstanding care.
Duration
  • e-Learning: This training is available through the Skills for Care website.
Price
  • e-Learning: £20.00 per delegate

Developing Resilience for Seniors

What the course covers
  • Enhanced understanding of what resilience is
  • Understanding of how resilience can improve self-efficacy, work performance and motivation
  • Explored ways to develop and enhance our resilience
Duration
  • Classroom: This course can be completed as a two-day course in a classroom environment.
  • Virtual Classroom: This course can be completed as a virtual classroom that lasts approximately 2 learning hours.
Price
  • e-Learning: £20.00 per delegate

EDHR and Culturally Appropriate Care and Support for Managers

What the course covers
  • Culturally appropriate care & support/cultural competence
  • Workplace responsibilities as stated by the Equality Act 2010
  • Strategies to evidence promotion of EDHR and culturally appropriate care and support in our day to day work
Duration
  • e-Learning: 2 hours (estimated)
Price
  • e-Learning: £20.00 per delegate

Emotionally Unstable Personality Disorder: Supporting Your Staff in Service

What the course covers
  • Explore a trauma informed care approach
  • Enabling staff to develop their knowledge and resilience
  • Feel more confident in supporting staff in their support roles when working with individuals with a diagnosis of EUPD
Duration
  • Virtual Classroom: 2 hours 30 minutes
Price
  • e-Learning: £20.00 per delegate

EDHR (Equality, Diversity & Human Rights) : The Golden Thread

What the course covers
  • Equality, Diversity & Human Rights- EDHR – ‘The Golden Thread’
  • Equality Act 2010
  • Protected characteristics that are covered by the law
  • Different types of discrimination
  • Strategies to evidence promotion of EDHR in our day to day work when dealing with incidents, safeguarding and capacity issues
  • How information needs to be available to support individuals as part of their planned care and support
Duration
  • e-Learning: 2 hours (estimated)
Price
  • e-Learning: £20.00 per delegate

Improving your CQC rating

What the course covers
  • The impact of falling below CQC standards
  • How to identify and prioritise areas for improvement
  • Involving others in helping you to improve
  • How to test, review and implement improvements
Duration
  • e-Learning: 2 hours (estimated)
Price
  • e-Learning: £20.00 per delegate

Introductory Modules for Managers

What the course covers
  • Leading and managing in adult social care
  • Supporting and developing teams
  • Regulation and governance
  • Effective communication
  • Working with partners
  • Leading a person-centred service
  • Safeguarding and Mental Capacity
  • Making decisions
  • Managing resources
  • Learning and innovating
  • Personal development and wellbeing
Duration
  • e-Learning: 2 hours (estimated)
Price
  • E-Learning: £20.00 per delegate

Leading Change: Improving Care

What the course covers
  • Day 1 – AM
  • To understand what leadership is and how it differs from management
  • To understand the behaviours and qualities that produce effective leadership
  • To gain a deeper understanding of individual personality and leadership qualities, strengths and areas for development
  • To understand the power of action learning and how it contributes to leadership learning
  • To appreciate the value of the Leadership Impact Project as a vehicle for  ongoing programme learning and action-learning discussions
  • Day 1 – PM
  • To explore current leadership challenges
  • To understand change management versus change leadership
  • To consider sources and types of change
  • To understand planned and emergent change and the change equation
  • To develop peer coaching skills
  • Day 2 – AM
  • To appreciate the place of clear vision and values when considering change
  • To explore John Kotter’s 8 steps of change
  • To understand motivation and change
  • To understand the Johari Window
  • To develop peer coaching skills
  • Day 2 – PM
  • To explore change resistance – how to spot it and minimise it
  • To appreciate creating a climate for change
  • To understand the Change Curve and peoples’ responses to change
  • To understand how to engage people in change
  • To develop peer coaching skills
Duration
  • e-Learning: TBC
Price
  • e-Learning: TBC

Person-Centred Moving and Positive Outcome Recording Workshop

What the course covers
  • To understand what constitutes a Positive Outcome
  • To understand the principles of effective recording of a Positive Outcome
  • To feel confident in meeting CQC’s new requirements for Positive Outcome recording.
Duration
  • e-Learning: TBC
Price
  • e-Learning: TBC

Positive Service User Outcome and KLOE Evidence Workshop

What the course covers
  • What is a KLOE and its purpose
  • What is effective recording positive outcomes
  • How to identify an effectively completed Positive Service User Outcome and KLOE Evidence form
  • Appropriate language choices
  • How to embed Creative Support philosophy and aspects of the Care Act into outcome recording
  • What does a well presented/completed form look like
  • Sharing of good practice examples within group settings
Duration
  • e-Learning: TBC
Price
  • e-Learning: TBC

Risk Assessment Training

What the course covers
  • Identify hazards and threats
  • Estimate the likelihood and consequences of the identified risks, and express the uncertainties involved.
  • Evaluate the significance of the risks.
  • Control the risks by implementing measures using the hierarchy of control
  • Record the findings and communicate them.
Duration
  • e-Learning: TBC
Price
  • e-Learning: TBC