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Scroll down to browse our range of courses, delivered via classroom, virtual and e-learning.
Featured Course
Mental Health First Aid (2 Days) Accredited by Mental Health First Aid England
What the course covers
- An in depth understanding of mental health and the factors that can affect wellbeing
- Practical skills to spot the triggers and signs of mental health issues
- Confidence to step in, reassure and support a person in distress
- Enhanced interpersonal skills such as non-judgemental listening
- Knowledge to help someone recover their health by guiding them to further support
Duration
- Classroom: Two full days (12 hours total)
- Virtual Classroom: 4 individual 3-hour sessions
Price
- Classroom: £400pp
- Virtual Classroom: £300pp
Featured Course
Medication Administration
What the course covers
- Understand the legislative framework, policies and guidance for the use of medication in social-care settings
- Know about common types of medication and their use
- Understand roles and responsibilities in the use of medication in social care settings
- Know how to promote the rights of the individual when managing medication
- Understand procedures and techniques for the administration of medication
- Prepare for the administration of medication
- Administer and monitor individuals’ medication
Practical learning outcomes requiring the demonstration of skill:
- Be able to receive, store and dispose of medication supplies safely
- Be able to support use of medication
- Be able to record and report on use of medication
Please note: after completing this course the learner should be observed by a senior member of their team to ensure they are fully competent in the administration of medication required for their role.
Duration
- Classroom: 6 hours 30 Minutes
- Virtual Classroom: 3 hours
- E-Learning: 2 hours (estimated)
Price
- Classroom: £200 per delegate
- Virtual Classroom: £100 per delegate
- E-Learning: £30 per delegate
Featured Course
First Aid & Basic Life Support
What the course covers
- Demonstrate cardio pulmonary resuscitation
- Demonstrate how to apply and use an AED
- Discuss and demonstrate how to manage a choking person
- Demonstrate how to treat wounds
- Discuss how to treat burns and scalds
Duration
- Classroom: 2 hours 30 minutes
Price
- Classroom: £100 per delegate
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Essential Skills
Confidence, Assertiveness and Resilience
What the course covers
- Develop some skill in being assertive
- Enable practice in a safe environment
- Boost your confidence
- Enable the sharing your skills so as to benefit others
- Help learn to develop your resilience
Duration
- Classroom: 2 hours 30 minutes
- Virtual Classroom: 2 hours 30 minutes
Price
- Classroom: £100pp
- Virtual Classroom: £75pp
Data Protection & Information Governance
What the course covers
- Understanding of confidentiality and data protection
- Awareness of the process on freedom of information
- Understanding of the General Data Protection Regulation
- Awareness of the ‘Caldicott Principles’ for sharing information
- The ability to record and store information safely
- Understanding of good practice for electronic records
Duration
- e-Learning: 2 hours (estimated)
Price
- e-Learning: £20pp
Fire Safety Awareness
What the course covers
- Examine the science of fire
- Outline relevant legislation
- Develop awareness of the fire risk assessment
- Outline fire safety preparations: emergency procedure, means of escape, personal emergency evacuation plans, and fire drills
- Associate which fire extinguisher to use on different types of fire
- Identify fire checks at the service
- Describe what to do if you discover a fire
- Recognise procedures for a fire drill
Duration
- e-Learning: 1 hour 30 minutes (estimated)
Price
- e-Learning: £20pp
First Aid & Basic Life Support
What the course covers
- The role and responsibilities of a first aider
- How to perform cardiopulmonary resuscitation
- How to apply and use an Automated External Defibrillator
- How to manage a head injury
- How to place someone in the recovery position
- How to manage a choking person
- How to manage a person suffering a seizure
- How to treat bleeds/wounds and apply a bandage
- How to treat burns and scalds
- How to treat a person with a splinter
- How to treat a casualty for the potential of shock
Duration
- Classroom: 3 hours 30 minutes
Price
- Classroom: £100pp
Food Safety (Level 2)
What the course covers
- The Law
- Roles and responsibilities
- Hazard Analysis Critical Control Points (HACCP)
- Hazards
- Pathogenic bacteria
- Controlling bacterial growth
- Food poisoning/ avoiding food poisoning
- Handling practices and temperature controls relating to food
- High risk and low risk foods
- Cross contamination
- Common faults in food safety
- Cleaning and disinfection
- Storage
- Consequences of good and poor food safety
Duration
- Classroom: 6 hours 30 minutes
Price
- Classroom: £200pp
Health & Safety Awareness
What the course covers
- Understand their own responsibilities, and the responsibilities of others, relating to health and safety in the workplace
- Understand procedures for responding to accidents and sudden illness
- Understand medication and healthcare tasks
- Understand Risk Assessment
- Handle hazardous substances
- Move and assist safely
- Promote fire safety
- Work securely
- Manage stress
Duration
- e-Learning: 2 hours (estimated)
Price
- e-Learning: £20pp
Infection Control
What the course covers
- The roles and responsibilities of staff
- Legislation and policies guide our approach
- The systems of prevention and control
- The impact of infections
- Risk assessment in relation to infection control
- The use of Personal Protective Equipment (P.P.E.)
- The role good personal hygiene plays
Duration
- e-Learning: 1 hour (estimated)
Price
- e-Learning: £20pp
Medication Administration
What the course covers
- Understand the legislative framework, policies and guidance for the use of medication in social-care settings
- Know about common types of medication and their use
- Understand roles and responsibilities in the use of medication in social care settings
- Know how to promote the rights of the individual when managing medication
- Understand procedures and techniques for the administration of medication
- Prepare for the administration of medication
- Administer and monitor individuals’ medication
Practical learning outcomes requiring the demonstration of skill:
- Be able to receive, store and dispose of medication supplies safely
- Be able to support use of medication
- Be able to record and report on use of medication
Please note: after completing this course the learner should be observed by a senior member of their team to ensure they are fully competent in the administration of medication required for their role.
Duration
- Classroom: 6 hours 30 minutes
- e-Learning: 2 hours 30 minutes (estimated)
Price
- Classroom: £200 per delegate
- e-Learning: £20 per delegate
Mental Capacity Act & Deprivation of Liberty Safeguards (DoLS)
What the course covers
- Discuss the Mental Capacity Act.
- Explain what capacity is and how to assess if someone can make decisions about their care.
- Examine how to make decisions that are in the best interests of someone who can’t decide for themselves.
- Describe the purpose of the Deprivation of Liberty Safeguards and when restraints, restrictions and limitations can be used to keep individuals safe while respecting their rights.
Duration
- Classroom: 2 hours 30 minutes. Often a more time and cost-effective way of completing this is to complete it as a follow up to our Safeguarding People at Risk course, which also lasts approximately 2 hours 30 minutes.
- e-Learning: 2 hours 30 minutes (estimated)
Price
- Classroom: £100 per delegate
- e-Learning: £20 per delegate
Moving & Positioning
What the course covers
- Develop awareness of the key legislation
- Evaluate how to assess risk and formal risk assessments
- Maximise your own back care and health
- Explain principles and techniques of safe moving and handling
- Demonstrate use of different assistive equipment
- Outline how to prevent and manage falls
Duration
- Classroom: 3 hours 30 minutes
- e-Learning: 1 hour 30 minutes (estimated)
Price
- Classroom: £100 per delegate
- e-Learning: £20 per delegate
Safeguarding Adults and Children
What the course covers
- Understand the changes in Safeguarding in relation to the Care Act 2014
- Safeguarding in relation to the Human Rights Act 1998
- Why are there new categories of abuse?
- Why are people vulnerable to abuse?
- The values needed to be an affective support worker
- Duty of candour Whistleblowing
- Know how to recognise signs of abuse
- Organisations responsible for safeguarding people at risk
- Know how to respond to suspected or alleged abuse
- Understand the national and local context of Safeguarding and protection from abuse
- The importance of child protection
- Understand ways to reduce the likelihood of abuse
- Know how to recognise and report unsafe practices
- Staff support through safeguarding incident
Duration
- Classroom: 3 hours. Often a more time and cost-effective way of completing this is to follow it up with our Mental Capacity Act & Deprivation of Liberty Safeguards (DoLS) course, which also lasts approximately 2 hours 30 minutes.
- e-Learning: 2 hours 30 minutes (estimated)
Price
- Classroom: £100 per delegate
- e-Learning: £20 per delegate
Supporting People with a Learning Disability
What the course covers
- Be able to describe the nature and characteristics of learning disability
- To Identify the historical contexts of learning disability
- To be able to define the legislation and policies that support the human rights and inclusion of individuals with learning disabilities
- To be able to describe the health concerns and related conditions for with individuals with learning disabilities
- To recognise how views and attitudes impact on the lives of individuals with learning disabilities and their family carer
- Understand the basic principles and practice of advocacy, empowerment and active participation in relation to supporting individuals with learning disabilities and their families
- To Know about STOMP and be able to Identify Hate and Mate crime
- To be able to promote communication with individuals with learning disabilities
- Be aware of mental health concerns for individuals with learning disabilities
- To recognise the effect getting old has on individuals with learning disabilities
Duration
- Classroom: 3 hours
- e-Learning: 1 hour 30 minutes (estimated)
Price
- Classroom: £100 per delegate
- e-Learning: £20 per delegate
Understanding Autism (Level 1)
What the course covers
- Recognise the main characteristics of autistic spectrum conditions
- Identify how autistic spectrum conditions can impact on the lives of individuals and those around them
- Appreciate the communication and sensory needs of individuals with autistic spectrum conditions
- Understand how to give person centred support of individuals with autistic spectrum conditions
- Appreciate how the environment can effect autistic Individuals
Duration
- e-Learning: 2 hours
Price
- e-Learning: £20 per delegate
Understanding Mental Health
What the course covers
- Have an understanding of what mental health is
- Understand more about the contributing factors of mental ill health
- Explore the importance of workplace support for mental health
- Be aware of some of the tools used in recovery planning
Duration
- e-Learning: 1 hour (estimated)
Price
- e-Learning: £20 per delegate
Health Practice
Administering Rescue Medication: Buccal Midazolam
What the course covers
- Understand what Buccal Midazolam is
- Administer Buccal Midazolam safely
- Be aware of the complications and precautions you need to take
Duration
- Classroom: 3 hours
- Virtual Classroom: 3 hours
Price
- Classroom: £100 per delegate
- Virtual Classroom: £75 per delegate
Catheter Care
What the course covers
- Definitions and methods of catheterisation
- Differences between supra-pubic and urinary catheterisation
- Reason for catheterisation – common problems
- Equipment use
- Infection Prevention
- Sepsis
Duration
- Classroom: 2 hours
- Virtual Classroom: 2 hours
Price
- Classroom: £100 per delegate
- Virtual Classroom: £75 per delegate
Diabetes Management and Glucose Monitoring
What the course covers
- Identify common causes of diabetes
- Identify the 2 main types of diabetes
- Understand the importance of positive management of diabetes & cultural issues
- Demonstrate understanding of the importance of diet in diabetes
- Explain common treatments for diabetes
- Be aware of what to do when a person with diabetes becomes unwell
- Be aware of additional health issues
- Understand emergencies in diabetes
- Be aware why glucose needs to be checked
- Be aware of the Importance of hygiene
- Be aware of different blood glucose monitors
- Understand how to test blood glucose
- Be aware of what to do with the result of the blood glucose test
Duration
- Classroom: 4 hours 30 minutes
- Virtual Classroom: 4 hours 30 minutes
Price
- Classroom: £100 per delegate
- Virtual Classroom: £75 per delegate
Dysphagia & Swallowing Support
What the course covers
- Gain an understanding of Dysphagia
- Understand the normal swallow
- Know what happens in a swallow assessment
- Recognise and be able to use the IDDSI framework
- Know how to thicken fluids and how to recognise food textures
- Know safe feeding principles and strategies
Duration
- Classroom: 3 hours
- Virtual Classroom: 2 hours
- e-Learning: 1 hour (estimated)
Price
- Classroom: £100 per delegate
- Virtual Classroom: £75 per delegate
- e-Learning: £20 per delegate
Epilepsy Management
What the course covers
- Define what epilepsy is
- Define the different categories of seizures
- Explain stages of a convulsive tonic /clonic seizure
- Explain management of different seizures
- Identify treatments of epilepsy
- Understand how to use a Vagus Nerve Stimulator
- Understand the importance of risk management and Sudden Unexpected Death in Epilepsy (SUDEP)
Duration
- Classroom: 3 hours
- Virtual Classroom: 3 hours
Price
- Classroom: £100 per delegate
- Virtual Classroom: £75 per delegate
Managing Incontinence, Constipation and Fecal Impaction
What the course covers
- Know the body’s waste functions
- Understand the reasons of incontinence
- Know the ways of promoting continence
- Appreciate the problems/issues of incontinence for the service user
- Understand the various facilities and aid for continence care
- Understand the impact of faecal impaction
- Know how to monitor and document concerns as they arise
- Know how to promote maintenance of a healthy bladder and bowel
- Sepsis awareness
Duration
- Classroom: 2 hours
- Virtual Classroom: 2 hours
Price
- Classroom: £100 per delegate
- Virtual Classroom: £75 per delegate
Nutrition and Hydration
What the course covers
- Describe what constitutes a healthy diet
- Outline the food groups in our diet
- Outline digestive problems and preventive measures
- Explain the uses of relevant medication
- Explain the importance of hydration
- Monitor and support systems
- Describe what it means to eat well with dementia
Duration
- Classroom: 2 hours 30 minutes
- Virtual Classroom: 2 hours
- e-Learning: 45 minutes (estimated)
Price
- Classroom: £100 per delegate
- Virtual Classroom: £75 per delegate
- e-Learning: £20 per delegate
Oral Health Care including Mucosa and Dentures
What the course covers
- Understand the importance of oral health and potential effects on general health, wellbeing and dignity
- Understand the impact of untreated dental pain or mouth infection on behaviour
- Know how and when to reassess oral health
- Know how to deliver daily mouth care
- Know how to and when to report any oral health concerns
- Understand the importance of denture markings and how to arrange these
Duration
- Virtual Classroom: 2 hours
- e-Learning: 30 minutes (estimated)
Price
- Virtual Classroom: £75 per delegate
- e-Learning: £20 per delegate
An Introduction to Percutaneous Endoscopic Gastrostomy Care
What the course covers
- Describe the different types of feeding tubes
- Define how to care for individuals’ personal hygiene
- Identify the possible complications
- Explain how to administer feeds and flushes safetly
- Identify the implications of administering medication through a gastrostomy
Duration
- Virtual Classroom: 2 hours
Price
- Virtual Classroom: £75 per delegate
Personal Care Needs
What the course covers
- Differentiate between a person-centred and task centred approach to personal care
- Identify methods used to encourage independence in personal care
- Apply knowledge of personal hygiene to prevent and minimise the risk of infections
- Describe in practice, how you can work with the person while valuing their emotions and personal preferences
- Recognise and promote the importance of dignity and privacy when assisting with personal care
Duration
- Classroom: 3 hours
- Virtual Classroom: 3 hours
Price
- Classroom: £100 per delegate
- Virtual Classroom: £75 per delegate
Pressure Area Care and Maintaining Healthy Skin
What the course covers
- Understanding what constitutes a pressure injury
- Your duty of care
- Knowledge of common causes of pressure injury
- Risk assessment tools
- Implications of pressure injuries
- Impact of pressure injuries on service users
- aSSKINg- NHS intuitive
Duration
- Virtual Classroom: 2 hours
- e-Learning: 30 minutes
Price
- Virtual Classroom: £75 per delegate
- e-Learning: £20 per delegate
Prevention and Management of Falls
What the course covers
- Awareness of risks and prevention strategies
- Understanding the processes for the effective assessment and recognition of those at risk of falling
- Awareness of safety and well-being of the people we support and our employees
- Compliance with current legislation and reporting requirements
Duration
- Classroom: 3 hours
- Virtual Classroom: 2 hours
Price
- Classroom: £100 per delegate
- Virtual Classroom: £75 per delegate
Stoma Care
What the course covers
- Knowledge of what a stoma is
- Different types of stomas
- Hygiene management of a stoma
- Different products and equipment used in stoma care
- The physical, psychological and social effects of having a stoma
Duration
- Classroom: 2 hours 30 minutes
- Virtual Classroom: 2 hours
- e-Learning: 30 minutes (estimated)
Price
- Classroom: £100 per delegate
- Virtual Classroom: £75 per delegate
- e-Learning: £20 per delegate
Stroke – Cerebrovascular Accident (CVA) and Transient Ischaemic Attack (TIA)
What the course covers
- Improve awareness of strokes
- Know how to recognise signs of a stroke
- Know how to act if an individual is having a stroke
- Demonstrate an awareness that stroke is a medical emergency
- Outline the risk factors involved in stroke and how to modify them
Duration
- Virtual Classroom: 2 hours
- e-Learning: 30 minutes (estimated)
Price
- Virtual Classroom: £75 per delegate
- e-Learning: £20 per delegate
Mental Health Suite
Affective Disorders
What the course covers
- Explain the different Affective Disorders, including: Anxiety, Bi-Polar, Depression, Panic attacks, OCD, Phobias, PTSD & S.A.D.
- Discuss different causes of these disorders including psychological and physical abuse
- Recognise the signs and symptoms of these disorders, including self-neglect
- Assess how to support an individual with affective disorders
- Consider the different treatment options available for people with affective disorders, including support from mental health teams and psychiatrists
Duration
- Classroom: 3 hours
- Virtual Classroom: 2 hours 30 minutes
Price
- Classroom: £100 per delegate
- Virtual Classroom: £75 per delegate
Basic Principles of De-Escalation
What the course covers
- dentify issues of conflict
- Understand where anger comes from
- Recognise why anger becomes aggression
- Define the signs and signals anger
- Develop awareness of the Aggressive incident model
- Identify how adrenaline affects us (psychologically and physically)
- Discuss the emotional arousal cycle
- Define proactive measures relating to possible conflict
- Outline the principles of de-escalation
- Identify the need for debriefing
Duration
- Classroom: 3 hours
- Virtual Classroom: 2 hours 30 minutes
Price
- Classroom: £100 per delegate
- Virtual Classroom: £75 per delegate
Emotionally Unstable Personality Disorder: Supporting Your Staff in Service
What the course covers
- Explore a trauma informed care approach
- Enabling staff to develop their knowledge and resilience
- Feel more confident in supporting staff in their support roles when working with individuals with a diagnosis of EUPD
Duration
- Virtual Classroom: 2 hours 30 minutes
Price
- e-Learning: £20.00 per delegate
Hoarding Disorder: Trauma Informed Care
What the course covers
- Be aware of myths around hoarding
- Know the history of hoarding
- Recognise signs of hoarding
- Understand why a person may hoard
- Understand Health and Safety and the legislation around this
- Be aware of practical interventions – dos and don’ts
Duration
- Classroom: 3 hours
- Virtual Classroom: 2 hours 30 minutes
Price
- Classroom: £100 per delegate
- Virtual Classroom: £75 per delegate
Mental Health First Aid (Accredited by MHFA England)
What the course covers
- An in-depth understanding of mental health and the factors that can affect wellbeing
- Practical skills to spot the triggers and signs of mental health issues
- Confidence to step in, reassure and support a person in distress
- Enhanced interpersonal skills such as non-judgemental listening
- Knowledge to help someone recover their health by guiding them to further support – whether that’s self-help resources, through their employer, the NHS, or a mix.
Duration
- Classroom: 2 full days, 12 hours
- Virtual Classroom: 4 separate 3-hour sessions
Price
- Classroom: £400pp
- Virtual Classroom: £200pp
Mental Health First Aid Refresher (Accredited by MHFA England)
What the course covers
- Recognise those who may be experiencing poor mental health and provide them with first-level support and early intervention
- Encourage a person to identify and access sources of professional help and other supports
- Practise active listening and empathy
- Have a conversation with improved mental health literacy around language and stigma
- Discuss the role in depth, including boundaries and confidentiality
- Practise self-care
- Know how to use the MHFAider Support App®
- Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England®
- Learn beyond the course through membership of the Association of Mental Health First Aiders
Duration
- Classroom: 2 full days, 12 hours
- Virtual Classroom: 4 separate 3-hour sessions
Price
- Classroom: £400pp
- Virtual Classroom: £200pp
Monitoring the Side-Effects of Clozapine
What the course covers
- What Clozapine is, why and when is it used
- The side effects and health dangers associated with use
- How is Clozapine use monitored and what role do you play in this
- The actions that you need to take in certain situations
- What can help with the side effects
Duration
- Virtual Classroom: 1 hour
Price
- Virtual Classroom: £30 per delegate
Obsessive Compulsive Disorder (OCD)
What the course covers
- Be able to define OCD
- Show understanding of the difference between obsessions and compulsions
- Identify the criteria for diagnosis
- Understand how to support someone with OCD
Duration
- Classroom: 3 hours
- Virtual Classroom: 2 hours 30 minutes
Price
- Classroom: £100 per delegate
- Virtual Classroom: £75 per delegate
Schizophrenia and Psychosis: Trauma Informed Care
What the course covers
- Recognise signs of psychosis
- Identify early interventions for a first episode of psychosis
- Identify the referral process for people with an acute episode of psychosis or schizophrenia
- Explain how to Promote recovery and long-term care
- Identify how to recognise and prevent physical health problems in people with psychosis
- Discuss the alternative view to schizophrenia and psychosis
Duration
- Classroom: 3 hours
- Virtual Classroom: 2 hours 30 minutes
Price
- Classroom: £100 per delegate
- Virtual Classroom: £75 per delegate
Self Harm & Suicide: Trauma Informed Care
What the course covers
- Increase knowledge and confidence when supporting people who self-harm and/or present as suicidal
- Reflect on experiences of supporting people who self-harm and/or present as suicidal
- Learn ways to respond to people who self-harm and/or present as suicidal
- What is dual diagnosis?
- Learn the causes and function of self-harm
Duration
- Virtual Classroom: 2 hours 30 minutes
Price
- Virtual Classroom: £75 per delegate
Supporting People with a Personality Disorder
What the course covers
- Demonstrate understanding of what a personality disorder is
- Understand the potential causes of personality disorder
- Have a greater understanding of the stigma associated with personality disorders
- Know how to support individuals with personality disorder in a positive way
- Discuss the various treatment options available for personality disorder
Duration
- Classroom: 3 hours
- Virtual Classroom: 2 hours 30 minutes
Price
- Classroom: £100 per delegate
- Virtual Classroom: £75 per delegate
Working with Substance Misuse
What the course covers
- Increase understanding of attitudes towards alcohol and substance use
- Recognise signs and symptoms of substance use
- Increase awareness of substance names and paraphernalia
- Be aware of classifications for substances
- Develop awareness of how to support people who are experiencing substance misuse
- Discuss actions to take in emergency situations
Duration
- Classroom: 3 hours
- Virtual Classroom: 2 hours 30 minutes
Price
- Classroom: £100 per delegate
- Virtual Classroom: £75 per delegate
Person-Centred Practice and Specialised Skills
Acquired Brain Injury
What the course covers
- Define Acquired Brain Injury
- Identify areas of the brain affected by brain injury
- Consider effects of ABI on the brain
- Consider effects of ABI on the person
- Identify support needed following ABI and potential barriers
- Recognise professionals involved (and their role)
Duration
- e-Learning: 15 minutes (estimated)
Price
- e-Learning: £20 per delegate
End of Life and Expected Death
What the course covers
- Introduction to End of Life care and corporate policy
- Identifying staff skills and competencies
- Knowledge of advanced planning and End of Life care
- Coordinating and multi-agency working
- Procedure following an expected death
- Helpful resources
Duration
- Classroom
This course can be completed as a half-day course in a classroom environment, which lasts approximately 3 learning hours. - Virtual Classroom: This course can be completed as a virtual classroom that lasts approximately 3 hours.
Price
- Classroom: £100 per delegate
- Virtual Classroom: £75 per delegate
Understanding Autism (Level 2)
What the course covers
- Increase understanding of attitudes towards alcohol and substance use
- Recognise signs and symptoms of substance use
- Increase awareness of substance names and paraphernalia
- Be aware of classifications for substances
- Develop awareness of how to support people who are experiencing substance misuse
- Discuss actions to take in emergency situations
How this course can be completed
Classroom
This course can be completed as a half-day course in a classroom environment, which lasts approximately 3 learning hours.
Virtual Classroom
This course can be completed as a virtual classroom that lasts approximately 2.5 learning hours.
Price
- Classroom: £100 per delegate
- Virtual Classroom: £75 per delegate
Working with Older People Sensory Regulation
What the course covers: To implement the principles of…
e-Learning
Acquired Brain Injury
What the course covers
- Define Acquired Brain Injury
- Identify areas of the brain affected by brain injury
- Consider effects of ABI on the brain
- Consider effects of ABI on the person
- Identify support needed following ABI and potential barriers
- Recognise professionals involved (and their role)
Duration
- e-Learning: 15 minutes (estimated)
Price
- e-Learning: £20.00 per delegate
Data Protection & Information Governance
What the course covers
- Understanding of confidentiality and data protection
- Awareness of the process on freedom of information
- Understanding of the General Data Protection Regulation
- Awareness of the ‘Caldicott Principles’ for sharing information
- The ability to record and store information safely
- Understanding of good practice for electronic records
Duration
- e-Learning: 2 hours
Price
- e-Learning: £20.00 per delegate
Introduction to Diabetes
What the course covers
- Have an awareness of diabetes
- Be aware of the 2 main types of diabetes
- Understand what causes diabetes
- Identify signs and symptoms of diabetes
- Have an understanding of commonly used terms in diabetes
Duration
- e-Learning: 30 minutes (estimated)
Price
- e-Learning: £20.00 per delegate
Introduction to Epilepsy
What the course covers
- Define what epilepsy is
- Understand the myths and facts of epilepsy
- Discuss classifications of epilepsy
- Explain seizure types
- Understand seizure types
- Define Status Epilepticus
Duration
- e-Learning: 1 hour 40 minutes (estimated)
Price
- e-Learning: £20.00 per delegate
Dyspraxia Awareness
What the course covers
- Insight and knowledge of Dyspraxia
- How Dyspraxia co-exists with other conditions
- How to better support a service user with Dyspraxia
Duration
- e-Learning: 45 minutes (estimated)
Price
- e-Learning: £20.00 per delegate
Electrical Safety
What the course covers
- Discuss the importance of the Health and Safety at Work Act 1974
- Explain the Management of Health and Safety at Work Regulations Act 1992
- Review the Provision and Use of Work Equipment Regulations 1992
- Outline the Electricity at Work Regulations 1989
- Revise electrical safety responsibilities
Duration
- e-Learning: 45 minutes (estimated)
Price
- e-Learning: £20.00 per delegate
Equality, Diversity and Human Rights
What the course covers
- Understanding of the principles of Equality, Diversity and Human Rights
- Awareness of relevant legislation, organisational policies and processes
- Promote a proactive inclusive approach to equality, diversity and human rights
- Understanding the benefits of an effective approach to equality, diversity and human rights
- Understanding the importance of valuing people as individuals and treating everyone with dignity, courtesy and respect
- Know what to do if there are concerns about equality and diversity practices
Duration
- e-Learning 1 hour 30 minutes (estimated)
Price
- e-Learning: £20.00 per delegate
Fire Safety Awareness
What the course covers
- Examine the science of fire
- Outline relevant legislation
- Develop awareness of the fire risk assessment
- Outline fire safety preparations: emergency procedure, means of escape, personal emergency evacuation plans, and fire drills
- Associate which fire extinguisher to use on different types of fire
- Identify fire checks at the service
- Describe what to do if you discover a fire
- Recognise procedures for a fire drill
Duration
- e-Learning: 1 hour (estimated)
Price
- e-Learning: £20.00 per delegate
Food Safety
What the course covers
- Describe how individuals can take personal responsibility for food safety
- Clarify the importance of keeping him/herself clean and hygienic
- Determine the importance of keeping the work areas clean and hygienic
- State the importance of keeping food safe
Duration
- e-Learning: 1 hour (estimated)
Price
- e-Learning: £20.00 per delegate
Health & Safety Awareness
What the course covers
- Understand their own responsibilities, and the responsibilities of others, relating to health and safety in the workplace
- Understand procedures for responding to accidents and sudden illness
- Understand medication and healthcare tasks
- Understand Risk Assessment
- Handle hazardous substances
- Move and assist safely
- Promote fire safety
- Work securely
- Manage stress
Duration
- e-Learning: 2 hours (estimated)
Price
- e-Learning: £20.00 per delegate
Health Action Planning
What the course covers
- Outline how we can support people with their action plan
- Define what you should do as a facilitator
- Outline how the HAP contributes to Creative Support’s integrated support plan
- Define how this relates to positive risk taking
- Understand PAMMS and how it works with HAP
Duration
- 30 minutes (estimated)
Price
- e-Learning: £20.00 per delegate
Infection Control
What the course covers
- The roles and responsibilities of staff
- Legislation and policies guide our approach
- The systems of prevention and control
- The impact of infections
- Risk assessment in relation to infection control
- The use of Personal Protective Equipment (P.P.E.)
- The role good personal hygiene plays
Duration
- e-Learning : 1 hour
Price
- e-Learning: £20.00 per delegate
Legionella Awareness
What the course covers
- Outline what legionella is and how it can be harmful
- Identify how legionnaire’s disease can be caught
- Describe how to maintain healthy water systems in service
- State how to prevent the spread of legionella
- Define the process of risk assessment for legionella
Duration
- e-Learning: 45 minutes (estimated)
Price
- e-Learning: £20.00 per delegate
LGBTQ+ Awareness
What the course covers
- Identify what LGBTQ+ means and the history of the LGBTQ+ movement
- Identify the benefits of having an inclusive workforce
- Consider issues for LGBTQ+ staff
- Learn about challenging inappropriate language
- The history of LGBTQ+ rights
- The impact of bullying and misinformation
- Managing prejudice
- Stigma and stereotyping
- Equality law
- Homophobia and transphobia
- Sexuality, gender and gender dysphoria
- Equality Act 2010
- Gender Recognition Act 2004
Duration
- e-Learning: 30 minutes (estimated)
Price
- e-Learning: £20.00 per delegate
Living Well with Dementia
What the course covers
- National strategy for dementia support: ‘Living Well with Dementia’
- The aims of the strategy
- Common core principles for supporting people with dementia
- Definition of dementia
- Dementia statistics
- Memory assessment services
- Individual strategy
- VIPS – value, individual, perspective, social environment
- How to put in place a strategy for each area
- Key message
- Traffic light system
- Risk management – environment, service user and support worker
- Elements of cognitive decline
- Medical model – treatments and support
- Social model – treatments and support
- Managing challenging behaviour
Duration
- e-Learning: 2 hours (estimated)
Price
- e-Learning: £20.00 per delegate
Medication Administration
What the course covers
- Understand the legislative framework, policies and guidance for the use of medication in social-care settings
- Know about common types of medication and their use
- Understand roles and responsibilities in the use of medication in social care settings
- Know how to promote the rights of the individual when managing medication
- Understand procedures and techniques for the administration of medication
- Prepare for the administration of medication
- Administer and monitor individuals’ medication
Practical learning outcomes requiring the demonstration of skill:
- Be able to receive, store and dispose of medication supplies safely
- Be able to support use of medication
- Be able to record and report on use of medication
Please note: after completing this course the learner should be observed by a senior member of their team to ensure they are fully competent in the administration of medication required for their role.
Duration
- e-Learning: 2 hours (estimated)
Price
- e-Learning: £20.00 per delegate
Mental Capacity Act & Deprivation of Liberty Safeguards (DoLS)
What the course covers
- Discuss the Mental Capacity Act.
- Explain what capacity is and how to assess if someone can make decisions about their care.
- Examine how to make decisions that are in the best interests of someone who can’t decide for themselves.
- Describe the purpose of the Deprivation of Liberty Safeguards and when restraints, restrictions and limitations can be used to keep individuals safe while respecting their rights.
Duration
- e-Learning: 2 hours 30 minutes (estimated)
Price
- e-Learning: £20.00 per delegate
Moving & Positioning
What the course covers
- Develop awareness of the key legislation
- Evaluate how to assess risk and formal risk assessments
- Maximise your own back care and health
- Explain principles and techniques of safe moving and handling
- Demonstrate use of different assistive equipment
- Outline how to prevent and manage falls
Duration
- Classroom: 3 hours 30 minutes
- e-Learning: 1 hours 30 minutes (estimated)
Price
- Classroom: £100.00 per delegate
- e-Learning: £20.00 per delegate
Neurodiversity in the Workplace
What the course covers
- Establish and understand the positive traits of neurodiverse colleagues within the workplace
- Raise awareness of how autism, attention deficit hyperactivity disorder (ADHD), dyslexia and dyspraxia can affect individuals
- Establish and improve understanding of neurodiversity and its role in the workplace
Duration
- Classroom: 2 hours
- e-Learning: 1 hour (estimated)
Price
- e-Learning: £20.00 per delegate
Nutrition and Hydration
What the course covers
- Describe what constitutes a healthy diet
- Outline the food groups in our diet
- Outline digestive problems and preventive measures
- Explain the uses of relevant medication
- Explain the importance of hydration
- Monitor and support systems
- Describe what it means to eat well with dementia
Duration
- Classroom: 2 hours 30 minutes
- Virtual Classroom: 2 hours
- e-Learning: 1 hour (estimated)
Price
- Classroom: £100.00 per delegate
- Virtual Classroom: £75.00 per delegate
- e-Learning: £20.00 per delegate
Oral Health including Mucosa and Dentures
What the course covers
- Understand the importance of oral health and potential effects on general health, wellbeing and dignity
- Understand the impact of untreated dental pain or mouth infection on behaviour
- Know how and when to reassess oral health
- Know how to deliver daily mouth care
- Know how to and when to report any oral health concerns
- Understand the importance of denture markings and how to arrange these
Duration
- Virtual Classroom: 2 hours
- e-Learning: 1 hour (estimated)
Price
- Virtual Classroom: £75.00 per delegate
- e-Learning: £20.00 per delegate
Person Centred Care and Approaches
What the course covers
- Understand person-centred values
- Understand the importance of working in a person-centred way
- Outline ways of promoting dignity in care
- Outline ways of identifying environmental discomfort and distress and make changes to address these factors
- Make others aware of any actions they may be undertaking that are causing discomfort or distress to individuals
- Define ways of supporting individuals to minimise pain or discomfort
- Outline ways of supporting individuals to maintain their identity and self-esteem
Duration
- e-Learning: 1 hour (estimated)
Price
- e-Learning: £20.00 per delegate
Safeguarding Adults and Children
What the course covers
- Understand the changes in Safeguarding in relation to the Care Act 2014
- Safeguarding in relation to the Human Rights Act 1998
- Why are there new categories of abuse?
- Why are people vulnerable to abuse?
- The values needed to be an affective support worker
- Duty of candour Whistleblowing
- Know how to recognise signs of abuse
- Organisations responsible for safeguarding people at risk
- Know how to respond to suspected or alleged abuse
- Understand the national and local context of Safeguarding and protection from abuse
- The importance of child protection
- Understand ways to reduce the likelihood of abuse
- Know how to recognise and report unsafe practices
- Staff support through safeguarding incident
Duration
- Classroom: 3 hours. Often a more time and cost-effective way of completing this is to follow it up with our Mental Capacity Act & Deprivation of Liberty Safeguards (DoLS) course, which also lasts approximately 2 hours 30 minutes.
- e-Learning: 2 hours 30 minutes (estimated)
Price
- Classroom: £100 per delegate
- e-Learning: £20 per delegate
Staying Safe and Healthy in the Office Environment
What the course covers
- Develop awareness of the key legislation
- Maximise your own back care and health – The spine
- Prepare for office based working
- Outline awareness of the policy
- Analyse the importance of ergonomics
- Consider how to protect yourself
- Apply exercises at your desk
- Evaluate how to assess risk and formal risk assessments (formal and not)
- Ascertain how to move objects safely
Duration
- e-Learning: 1 hours (estimated)
Price
- e-Learning: £20 per delegate
Recruiting & Engaging Volunteers
What the course covers: Definition of manual handling, Legislation, policies and procedures, Manual Handling…
Safeguarding People at Risk
What the course covers: What is autism, Areas of development affected by autism, Autism statistics…
Supporting People with a Learning Disability
What the course covers: Outline the systems which protect adults, Understand and recognise the…
Understanding Mental Health
What the course covers: Definition of manual handling, Legislation, policies and procedures, Manual Handling…
Writing Daily Care Notes
What the course covers: What is autism, Areas of development affected by autism, Autism statistics…
Management Training
Equality, Diversity and Human Rights (EDHR): The Golden Thread
What the course covers
- Equality, Diversity & Human Rights- EDHR – ‘The Golden Thread’ Equality Act 2010
- Protected characteristics that are covered by the law
- Different types of discrimination
- Strategies to evidence promotion of EDHR in our day to day work when dealing with incidents, safeguarding and capacity issues
- How information needs to be available to support individuals as part of their planned care and support
Duration
- Classroom: 3 hours
- Virtual Classroom: 2 hours
Price
- Classroom: £100pp
- Virtual Classroom: £75pp
Medication Observation for Senior Staff
What the course covers
- Outline the procedures for medication observations
- Suggest strategies to implement and ensure safe medication administration
- Discuss the importance of stock checks, auditing, monitoring medication temperature
- Awareness of emollient creams and controlled drugs
- Plan and complete the medication observations forms
- Highlight key information in the medication assessment and support plan
- Develop knowledge of the medication supervision process
- Know how to respond to medication errors effectively
Duration
- Classroom: 5 hours
Price
- Classroom: £150
Moving & Positioning for Managers
What the course covers
- How to guide staff to safely support service users.
- How to create a lifting plan, risk assess and how to teach others to complete tasks of support.
- Please note: The learning outcomes differ each session depending on which bespoke techniques are required. Please contact us with your required specifications.
Duration
- Classroom: 2 days
Price
- Classroom: £400