Courses

Browse our range of courses, delivered via classroom, virtual and e-learning.

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Confidence, Assertiveness and Resilience

What the course covers
  • Develop some skill in being assertive
  • Enable practice in a safe environment
  • Boost your confidence
  • Enable the sharing your skills so as to benefit others
  • Help learn to develop your resilience
How this course can be completed
  • Virtual Classroom: this course can be completed as a virtual classroom that lasts approximately 2.5 learning hours.
Price
  • Virtual Classroom: £75.00 per delegate

Data Protection & Information Governance

What the course covers
  • Understanding of confidentiality and data protection
  • Awareness of the process on freedom of information
  • Understanding of the General Data Protection Regulation
  • Awareness of the ‘Caldicott Principles’ for sharing information
  • The ability to record and store information safely
  • Understanding of good practice for electronic records
How this course can be completed
  • E-Learning: we estimate the course should take no longer than 2 hours to complete.
Price
  • E-Learning: £20.00 per delegate

Fire Safety Awareness

What the course covers
  • Examine the science of fire
  • Outline relevant legislation
  • Develop awareness of the fire risk assessment
  • Outline fire safety preparations: emergency procedure, means of escape, personal emergency evacuation plans, and fire drills
  • Associate which fire extinguisher to use on different types of fire
  • Identify fire checks at the service
  • Describe what to do if you discover a fire
  • Recognise procedures for a fire drill
How this course can be completed
  • E-Learning: we estimate the course should take no longer than 1.5 hours to complete.
Price
  • E-Learning: £20.00 per delegate

First Aid & Basic Life Support

What the course covers
  • The role and responsibilities of a first aider
  • How to perform cardiopulmonary resuscitation
  • How to apply and use an Automated External Defibrillator
  • How to manage a head injury
  • How to place someone in the recovery position
  • How to manage a choking person
  • How to manage a person suffering a seizure
  • How to treat bleeds/wounds and apply a bandage
  • How to treat burns and scalds
  • How to treat a person with a splinter
  • How to treat a casualty for the potential of shock
How this course can be completed
  • Classroom: this course can be completed as a half-day course in a classroom environment, which lasts approximately 3.5 learning hours.
Price
  • Classroom: £100.00 per delegate

Food Safety (Level 2)

What the course covers
  • The Law
  • Roles and responsibilities
  • Hazard Analysis Critical Control Points (HACCP)
  • Hazards
  • Pathogenic bacteria
  • Controlling bacterial growth
  • Food poisoning/ avoiding food poisoning
  • Handling practices and temperature controls relating to food
  • High risk and low risk foods
  • Cross contamination
  • Common faults in food safety
  • Cleaning and disinfection
  • Storage
  • Consequences of good and poor food safety
How this course can be completed
  • Classroom: this course can be completed as a full-day course in a classroom environment, which lasts approximately 6.5 learning hours.
Price
  • Classroom: £200.00 per delegate

Health & Safety Awareness

What the course covers
  • Understand their own responsibilities, and the responsibilities of others, relating to health and safety in the workplace
  • Understand procedures for responding to accidents and sudden illness
  • Understand medication and healthcare tasks
  • Understand Risk Assessment
  • Handle hazardous substances
  • Move and assist safely
  • Promote fire safety
  • Work securely
  • Manage stress
How this course can be completed
  • E-Learning: we estimate the course should take no longer than 2 hours to complete.
Price
  • E-Learning: £20.00 per delegate

Infection Control

What the course covers
  • The roles and responsibilities of staff
  • Legislation and policies guide our approach
  • The systems of prevention and control
  • The impact of infections
  • Risk assessment in relation to infection control
  • The use of Personal Protective Equipment (P.P.E.)
  • The role good personal hygiene plays
How this course can be completed
  • E-Learning: we estimate the course should take no longer than 1 hour to complete.
Price
  • E-Learning: £20.00 per delegate

Medication Administration

What the course covers
  • Understand the legislative framework, policies and guidance for the use of medication in social-care settings
  • Know about common types of medication and their use
  • Understand roles and responsibilities in the use of medication in social care settings
  • Know how to promote the rights of the individual when managing medication
  • Understand procedures and techniques for the administration of medication
  • Prepare for the administration of medication
  • Administer and monitor individuals’ medication

Practical learning outcomes requiring the demonstration of skill:

  • Be able to receive, store and dispose of medication supplies safely
  • Be able to support use of medication
  • Be able to record and report on use of medication

Please note: after completing this course the learner should be observed by a senior member of their team to ensure they are fully competent in the administration of medication required for their role.

How this course can be completed
  • Classroom: this course can be completed as a full-day course in a classroom environment, which lasts approximately 6.5 learning hours.
Price
  • Classroom: £200.00 per delegate

Mental Capacity Act & Deprivation of Liberty Safeguards (DoLS)

What the course covers
  • Discuss the Mental Capacity Act.
  • Explain what capacity is and how to assess if someone can make decisions about their care.
  • Examine how to make decisions that are in the best interests of someone who can’t decide for themselves.
  • Describe the purpose of the Deprivation of Liberty Safeguards and when restraints, restrictions and limitations can be used to keep individuals safe while respecting their rights.
How this course can be completed
  • Classroom: this course can be completed as a half-day course in a classroom environment, which lasts approximately 2.5 learning hours. Often a more time and cost-effective way of completing this is to complete it as a follow up to our Safeguarding People at Risk course, which also lasts approximately 2.5 learning hours.
  • E-Learning: we estimate the course should take no longer than 2.5 hours to complete.
Price
  • Classroom: £100.00 per delegate
  • E-Learning: £20.00 per delegate

Moving & Positioning

What the course covers
  • Develop awareness of the key legislation
  • Evaluate how to assess risk and formal risk assessments
  • Maximise your own back care and health
  • Explain principles and techniques of safe moving and handling
  • Demonstrate use of different assistive equipment
  • Outline how to prevent and manage falls
How this course can be completed
  • Classroom: this course can be completed as a half-day course in a classroom environment, which lasts approximately 3.5 learning hours.
  • E-Learning: we estimate the e-learning course should take no longer than 1.5 hours to complete.
Price
  • Classroom: £100.00 per delegate
  • E-Learning: £20.00 per delegate

Oliver McGowan (Tier 1)

What the course covers
  • Section 1 – Introduction
  • Section 2 – Understanding learning disability
  • Section 3 – Understanding autism
  • Section 4 – Communication
  • Section 5 – Reasonable adjustments
  • Section 6 – Summary
  • Core Capabilities Framework for Supporting Autistic People
  • Core Capabilities Framework for Supporting People with a Learning Disability
How this course can be completed
  • E-Learning: we estimate the course should take no longer than 1.5-2 hours to complete.
Price
  • E-Learning: £20.00 per delegate

Oliver McGowan (Tier 2)

What the course covers
  • Understand why autism is described as an invisible condition
  • Reflect on their own values and beliefs
  • Recognise potential differences, strengths and challenges for autistic people
  • Identify potential triggers for anxiety
  • Identify reasonable adjustments and ways to adapt their practice
  • Be familiar with legislation and resources for inclusive enabling service
  • Acknowledge and understand our unconscious biases to avoid diagnostic overshadowing.
  • Acknowledge and understand the learnings from the Learning from Lives and Deaths review (LeDeR), including co-morbidities.
  • Stop the overmedication of people with a learning disability (STOMP) campaign
  • Understand what reasonable adjustments are and how to make them: review the Equality Act 2010.
  • Understand when to use and how to apply The Mental Capacity Act 2005.
  • Understand when to use and how to apply do not attempt cardiovascular resuscitation (DNACPR) UK case law.
  • Improve communication with a person with a learning disability (and their family).
  • Recognise the important role hospital passports and annual health checks play in the care and support of people with a learning disability.
How this course can be completed
  • Classroom: this course can be completed as a half-day course in a classroom environment, which lasts approximately 6.5 learning hours.
Price
  • Classroom: £200.00 per delegate

Safeguarding Adults and Children

What the course covers
  • Understand the changes in Safeguarding in relation to the Care Act 2014 
  • Safeguarding in relation to the Human Rights Act 1998
  • Why are there new categories of abuse?
  • Why are people vulnerable to abuse? 
  • The values needed to be an affective support worker
  • Duty of candour Whistleblowing
  • Know how to recognise signs of abuse
  • Organisations responsible for safeguarding people at risk
  • Know how to respond to suspected or alleged abuse
  • Understand the national and local context of Safeguarding and protection from abuse
  • The importance of child protection
  • Understand ways to reduce the likelihood of abuse 
  • Know how to recognise and report unsafe practices
  • Staff support through safeguarding incident
How this course can be completed
  • Classroom: this course can be completed as a half-day course in a classroom environment, which lasts approximately 3 learning hours. Often a more time and cost-effective way of completing this is to follow it up with our Mental Capacity Act & Deprivation of Liberty Safeguards (DoLS) course, which also lasts approximately 2.5 learning hours.
  • E-Learning: we estimate the e-learning course should take no longer than 2.5 hours to complete.
Price
  • Classroom: £100.00 per delegate
  • E-Learning: £20.00 per delegate

Supporting People with a Learning Disability

What the course covers
  • Be able to describe the nature and characteristics of learning disability
  • To Identify the historical contexts of learning disability
  • To be able to define the legislation and policies that support the human rights and inclusion of individuals with learning disabilities
  • To be able to describe the health concerns and related conditions for with individuals with learning disabilities
  • To recognise how views and attitudes impact on the lives of individuals with learning disabilities and their family carer
  • Understand the basic principles and practice of advocacy, empowerment and active participation in relation to supporting individuals with learning disabilities and their families
  • To Know about STOMP and be able to Identify Hate and Mate crime
  • To be able to promote communication with individuals with learning disabilities
  • Be aware of mental health concerns for individuals with learning disabilities
  • To recognise the effect getting old has on individuals with learning disabilities
How this course can be completed
  • Classroom: this course can be completed as a half-day course in a classroom environment, which lasts approximately 3 learning hours.
  • E-Learning: we estimate the course should take no longer than 1.5 hours to complete.
Price
  • Classroom: £100.00 per delegate
  • E-Learning: £20.00 per delegate

Understanding Autism

What the course covers
  • Recognise the main characteristics of autistic spectrum conditions
  • Identify how autistic spectrum conditions can impact on the lives of individuals and those around them
  • Appreciate the communication and sensory needs of individuals with autistic spectrum conditions
  • Understand how to give person centred support of individuals with autistic spectrum conditions
  • Appreciate how the environment can effect autistic Individuals
How this course can be completed
  • E-Learning: we estimate the e-learning course should take no longer than 2 hours to complete.
Price
  • E-Learning: £20.00 per delegate

Understanding Mental Health

What the course covers
  • Have an understanding of what mental health is
  • Understand more about the contributing factors of mental ill health
  • Explore the importance of workplace support for mental health
  • Be aware of some of the tools used in recovery planning
How this course can be completed
  • E-Learning: we estimate the e-learning course should take no longer than 1 hours to complete.
Price
  • E-Learning: £20.00 per delegate

Administering Rescue Medication: Buccal Midazolam

What the course covers
  • Understand what Buccal Midazolam is
  • Administer Buccal Midazolam safely
  • Be aware of the complications and precautions you need to take
How this course can be completed
  • Classroom: this course can be completed as a half-day course in a classroom environment, which lasts approximately 3 learning hours.
  • Virtual Classroom: this course can be completed as a virtual classroom that lasts approximately 3 learning hours.
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Catheter Care

What the course covers
  • Definitions and methods of catheterisation
  • Differences between supra-pubic and urinary catheterisation
  • Reason for catheterisation – common problems
  • Equipment use
  • Infection Prevention
  • Sepsis
How this course can be completed
  • Classroom: this course can be completed as a half-day course in a classroom environment, which lasts approximately 2 learning hours.
  • Virtual Classroom: this course can be completed as a virtual classroom that lasts approximately 2 learning hours.
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Diabetes Management and Glucose Monitoring

What the course covers
  • Identify common causes of diabetes
  • Identify the 2 main types of diabetes
  • Understand the importance of positive management of diabetes & cultural issues
  • Demonstrate understanding of the importance of diet in diabetes
  • Explain common treatments for diabetes
  • Be aware of what to do when a person with diabetes becomes unwell
  • Be aware of additional health issues
  • Understand emergencies in diabetes
  • Be aware why glucose needs to be checked
  • Be aware of the Importance of hygiene
  • Be aware of different blood glucose monitors
  • Understand how to test blood glucose
  • Be aware of what to do with the result of the blood glucose test
How this course can be completed
  • Classroom: this course can be completed as a half-day course in a classroom environment, which lasts approximately 4hour 30minutes learning hours.
  • Virtual Classroom: this course can be completed as a virtual classroom that lasts approximately 4hour 30minutes learning hours.
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £50 per delegate

Dysphagia & Swallowing Support

What the course covers
  • Gain an understanding of Dysphagia
  • Understand the normal swallow
  • Know what happens in a swallow assessment
  • Recognise and be able to use the IDDSI framework
  • Know how to thicken fluids and how to recognise food textures
  • Know safe feeding principles and strategies
How this course can be completed
  • Classroom: this course can be completed as a half-day course in a classroom environment, which lasts approximately 3 learning hours.
  • Virtual Classroom: this course can be completed as a virtual classroom that lasts approximately 2 learning hours.
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Epilepsy Management

What the course covers
  • Define what epilepsy is
  • Define the different categories of seizures
  • Explain stages of a convulsive tonic /clonic seizure
  • Explain management of different seizures
  • Identify treatments of epilepsy
  • Understand how to use a Vagus Nerve Stimulator
  • Understand the importance of risk management and Sudden Unexpected Death in Epilepsy (SUDEP)
How this course can be completed
  • Classroom: this course can be completed as a half-day course in a classroom environment, which lasts approximately 3 learning hours.
  • Virtual Classroom: this course can be completed as a virtual classroom that lasts approximately 3 learning hours.
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Managing Incontinence, Constipation and Faecal Impaction

What the course covers
  • Know the body’s waste functions
  • Understand the reasons of incontinence
  • Know the ways of promoting continence
  • Appreciate the problems/issues of incontinence for the service user
  • Understand the various facilities and aid for continence care
  • Understand the impact of faecal impaction
  • Know how to monitor and document concerns as they arise
  • Know how to promote maintenance of a healthy bladder and bowel
  • Sepsis awareness
How this course can be completed
  • Classroom: this course can be completed as a half-day course in a classroom environment, which lasts approximately 2 learning hours.
  • Virtual Classroom: this course can be completed as a virtual classroom that lasts approximately 2 learning hours.
Price
  • Classroom: £100 per delegate
  • Virtual Classroom: £75 per delegate

Nutrition and Hydration

What the course covers: Principles of hydration, nutrition and food safety; Support individuals to have…

PEG Feed Care

What the course covers: The different types of feeding tubes; How to care for individuals’ personal hygiene…

Personal Care Needs

What the course covers: Definition of personal care and personal care tasks; Considerations when delivering…

Phenylketonuria (PKU)

What the course covers: Be aware of the effects that phenylketonuria (PKU) has on a person…

Pressure Injuries & Tissue Viability

What the course covers: Increase education to help prevent avoidable pressure injuries; Increase the…

Prevention & Management of Constipation

What the course covers: Continence/Incontinence…

Prevention & Management of Falls

What the course covers
  • Awareness of risks and prevention strategies
  • Understanding the processes for the effective assessment and recognition of those at risk of falling
  • Awareness of safety and well-being of the people we support and our employees
  • Compliance with current legislation and reporting requirements
How this course can be completed
  • Virtual Classroom: this course can be completed as a virtual classroom that lasts approximately 2 learning hours.
Price
  • Virtual Classroom: £75 per delegate

Sensory Impairment

What the course covers: How we communicate using the senses; Terms and definitions of Dual Sensory…

Sepsis Awareness

What the course covers: Infection, sepsis and septic shock; Relationship of infection, altered physiology…

Stoma Care

What the course covers: Understand what a stoma is; Know the different types of stoma…

STOMP (Stopping Over-Medication of People with Learning Disabilities)

What the course covers: Develop awareness of the background to STOMP…

Stroke Awareness

What the course covers: What a stroke is and what can be done to prevent stroke & vascular disease…

Supporting Sensory Regulation

What the course covers: To look at behaviour from a sensory perspective; To increase understanding…

Affective Disorders

What the course covers: Recognising and managing affective disorders in adults…

Basic Principles of De-Escalation

What the course covers: Work proactively to recognise and remove triggers to challenging behaviour…

Hoarding Disorder: Trauma Informed Care

What the course covers: Be aware of myths around…

Introduction to Mental Health and the Recovery Approach

What the course covers: Definitions of mental health…

Mental Health Act & Community Treatment Orders

What the course covers: Understand what the Mental…

Mental Health First Aid (Accredited by MHFA England)

What the course covers: An in depth understanding of…

OCD (Obsessive Compulsive Disorder)

What the course covers: Definitions of Obsessive…

Personality Disorder

What the course covers: Discuss how people can develop personality disorders…

Schizophrenia and Psychosis

What the course covers: Recognising and preventing psychosis; Early intervention for a first…

Self-Harm and Suicide

What the course covers: Awareness of features of self-harm; Increase knowledge and confidence…

Working with Substance Misuse

What the course covers: Increase understanding of attitudes towards alcohol and substance use…

Learning Disabilities

What the course covers: Develop knowledge of the nature and characteristics of individuals with learning…

Mental Health & Dual Diagnosis

What the course covers: Meaning of the term ‘Dual Diagnosis’; Definition of various mental health…

Positive About Autism

What the course covers: Main characteristics of autistic spectrum conditions; How autistic spectrum…

Supporting People at the End of Life

What the course covers: Identify person-centred…

Working with Older People Sensory Regulation

What the course covers: To implement the principles of…

Acquired Brain Injury

What the course covers: What is meant by Acquired Brain Injury (ABI); Identifying areas of the brain…

COVID-19 Awareness

What the course covers: Updated guidance on using PPE; Risk mitigation; Hand washing…

Data Protection & Information Governance

What the course covers: Confidentiality, Data Pro…

Diabetes Awareness

What the course covers

About diabetes
Causes of diabetes
Symptoms of diabetes
Types of diabetes
Nutrition and exercise
Monitoring and managing diabetes

How this course can be completed

Webinar: approximately 0 learning hour

Dyspraxia Awareness

What the course covers: Dyspraxia and how it affects an individual;

Electrical Safety

What the course covers: The law, Roles and responsibilities, HACCP (Hazard Analysis…

Equality, Diversity and Human Rights

What the course covers: Understand your own responsibilities, and the responsibilities of others…

Equals Cards

What the course covers: What is infection control, The…

Epilepsy Awareness

What the course covers: Have an understanding of…

Fire Safety Awareness

What the course covers: Definition of manual handling, Legislation, policies and procedures, Manual Handling…

Food Safety

What the course covers: What is autism, Areas of development affected by autism, Autism statistics…

Fraud Prevention & Client Finance

What the course covers: Outline the systems which protect adults, Understand and recognise the…

Health Action Planning

What the course covers: Definition of manual handling, Legislation, policies and procedures, Manual Handling…

Health & Safety Awareness

What the course covers: What is autism, Areas of development affected by autism, Autism statistics…

Infection Control

What the course covers: Outline the systems which protect adults, Understand and recognise the…

Legionella Awareness

What the course covers: Definition of manual handling, Legislation, policies and procedures, Manual Handling…

Living Well with Dementia

What the course covers: What is autism, Areas of development affected by autism, Autism statistics…

LGBTQ+ Awareness

What the course covers: Outline the systems which protect adults, Understand and recognise the…

Medication Administration

What the course covers: Definition of manual handling, Legislation, policies and procedures, Manual Handling…

Mental Capacity Act & Deprivation of Liberty Safeguards (DoLS)

What the course covers: What is autism, Areas of development affected by autism, Autism statistics…

Moving and Handling

What the course covers: Outline the systems which protect adults, Understand and recognise the…

Oral Hygiene

What the course covers: Definition of manual handling, Legislation, policies and procedures, Manual Handling…

Positive About Autism

What the course covers: What is autism, Areas of development affected by autism, Autism statistics…

Positive Behaviour Support Awareness

What the course covers: Outline the systems which protect adults, Understand and recognise the…

Recruiting & Engaging Volunteers

What the course covers: Definition of manual handling, Legislation, policies and procedures, Manual Handling…

Safeguarding People at Risk

What the course covers: What is autism, Areas of development affected by autism, Autism statistics…

Supporting People with a Learning Disability

What the course covers: Outline the systems which protect adults, Understand and recognise the…

Understanding Mental Health

What the course covers: Definition of manual handling, Legislation, policies and procedures, Manual Handling…

Writing Daily Care Notes

What the course covers: What is autism, Areas of development affected by autism, Autism statistics…

Coaching & Mentoring

What the course covers: What is coaching; Skills, tools and interventions; The coaching process…

COVID-19 Insights

What the course covers: Understand the impact of COVID-19 on staff in the health and social care…

EDHR (Equality, Diversity & Human Rights) : The Golden Thread

What the course covers: Understand how services…

Equality, Diversity and Inclusion (EDI) for Managers

What the course covers: Understanding of workplace responsibilities as stated by the Equality Act…

EDHR & Culturally Appropriate Care & Support for Managers

What the course covers: Culturally appropriate care & support/cultural competence; Workplace…

Manager Induction Standards (E-Learning)

What the course covers: Standard 1 – Leadership and management; Standard 2 – Governance and regulatory…

Managing Complaints Well

What the course covers: Be able to recognise a complaint; Have an increased understanding of the…

Medication Observation for Senior Managers

What the course covers: Understand the medication…

Mental Health First Aid (Accredited by MHFA England)

What the course covers: An in depth understanding of…

Teaching and Learning Skills

What the course covers: Feel more confident about delivering training; Understand how to respond to…